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Hilton Cancun, an All-Inclusive Resort

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Private beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort

4.5 star property

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • All inclusive
Map
Highway 307, Cancun, QROO, 77500

Explore the area

  • Popular LocationXoximilco12 min drive
  • Popular LocationCancun Country Club18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive
  • Popular LocationPetempich Bay53 min drive

Room options

About this area

Cancun

Located in Cancun, Hilton Cancun, an All-Inclusive Resort is on a private beach. El Rey Ruins and Yamil Lu'um Archaeological Zone are local landmarks, and travelers looking to shop may want to visit La Isla Shopping Mall and Artisans Market. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park and Xoximilco.

What's nearby

  • Xoximilco - 12 min drive
  • Ventura Park Cancun - 18 min drive
  • Cancun Country Club - 18 min drive
  • Playa Coral - 18 min drive
  • Petempich Bay - 53 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 14 min drive
  • Starbucks - 14 min drive
  • McDonald's - 15 min drive
  • Bugambilias - 16 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

4.5-star luxury property by the ocean
Free water park access, 2 poolside bars, and a swim-up bar are just a few of the amenities provided at Hilton Cancun, an All-Inclusive Resort. With a private beach, sun loungers, and beach umbrellas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Azulinda Lobby Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this property include:
  • 2 outdoor pools with a waterslide and a swim-up bar
  • Free self parking and valet parking
  • Meeting rooms, outdoor furniture, and a front desk safe
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Hilton Cancun, an All-Inclusive Resort feature perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Azulinda Lobby Bar
  • Azulinda Market & Cafe
  • Vela Food Hall
  • La Luce
  • Maxal

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Fitness center
  • Free water park access
  • Playground
  • Steam room

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Free children's club
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk chair

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Policies

Check-in

78% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per accommodation, per stay
Welcoming dogs only
1 per room (up to 51 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on Oct 25, 2022 start from $385.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun, an All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1100 per accommodation, per stay.

How much is parking at Hilton Cancun, an All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton Cancun, an All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton Cancun, an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hilton Cancun, an All-Inclusive Resort located?

This Cancun property is on the beach, 0.1 mi (0.1 km) from Costa Occidental de Isla Mujeres National Park, and within 9 mi (15 km) of Cancun Country Club and Xoximilco. Playa Coral and Petempich Bay are also within 12 mi (20 km).

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 374 out of 629 reviews
5 - Excellent 59%
Rating 4 - Good. 125 out of 629 reviews
4 - Good 20%
Rating 3 - Okay. 69 out of 629 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 629 reviews
2 - Poor 6%
Rating 1 - Terrible. 26 out of 629 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Tiffany
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff seemed happy. It makes a difference knowing they can enjoy their job, not just making other people happy.
Stayed 4 nights in Sep 2022

5/5 Excellent

Skylah
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on my first solo trip and this is where I stayed! I felt safe and I love how big and modern my room was. They have everything you need, so you don’t really feel the need to leave the resort even though I did a few times. Loved it!
Stayed 4 nights in Sep 2022

5/5 Excellent

Eddy Alain
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó la amabilidad del personal. Las atenciones y lo nuevo que es el hotel, muy bien cuidado. El aspecto por mejorar sería las opciones de restaurantes que no están a la altura del hotel.
Stayed 5 nights in Sep 2022

5/5 Excellent

Noe Banuelos
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, staff friendly and always smiling. Beautiful hotel.
Stayed 4 nights in Sep 2022

5/5 Excellent

Yeil
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located near the airport but since you pass the gate, 10 min more to drive in to the hotel. The beach at the front is very narrow so if you want to stay at the beach and play, this is not right for you. Swim up rooms were very good where i stayed with my little one, we traveled during day then when we came back the pool was closed so we played in our private swimming pool. Nespresso coffee maker is available in room which is my favorite coffee not a like kuerig. Seafood restaurant is not there. Some may serve seafood but there was jot sushi restaurant beither seafood restaurant. If you want to have higher quality food, you have to pay like lobster. Most restaurant you have to make a reservations and they open only for dinner otherwise buffet is the only option. The food quality was really good. Everynight they had show and i couldnt stop clapping! Awesome! Kids friendly place is also remarkable but i wish they had more kind of icecream. Only sudae is available. There are a lot of red ants thats because my room was qst fllor though if you keep any sweet in your room the the candy wilm be totally cobered by ants. Ants are on the bed, it really didnt bother me at all. Still strongly recommend!
Stayed 3 nights in Sep 2022

5/5 Excellent

jose J
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

5/5 Excellent

Myra Adell
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so very nice and accommodating. The entire Hotel is very clean and inviting. The food selection was great and tasty! We had a wonderful time. We would definitely go again.
Stayed 3 nights in Sep 2022

5/5 Excellent

Alexcis
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great froendly and accommodating staff. The hotel is stunning. The food was absolutely amazing. Will definitely return.
Stayed 4 nights in Sep 2022

5/5 Excellent

Jody
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first truly 5 star resort that I’ve ever stayed at. I had no complaints. And more importantly neither did my wife.
Stayed 5 nights in Aug 2022

2/5 Poor

Mavis
Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
I to far from anywhere the taxi service is super expensive and the staff not help at all the food was ok but limited the room clean service was horrendous
Stayed 6 nights in Sep 2022

General hotel information

Hotel locationCancun
Star rating4.5 star property
Nearest airportCancun, Quintana Roo (CUN-Cancun Intl.)
Nearby landmarksDelfines Beach, El Rey Ruins, La Isla Shopping Mall