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On the beach, white sand, beach cabanas, sun loungers
10 outdoor pools, cabanas (surcharge), pool umbrellas
10 outdoor pools, cabanas (surcharge), pool umbrellas
10 outdoor pools, cabanas (surcharge), pool umbrellas

Guest reviews

4.3/5 Excellent
4,118 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationVentura Park Cancun16 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive
Popular LocationEl Rey Ruins24 min drive
Popular LocationPetempich Bay25 min drive

Choose dates to view prices

  • Deluxe Room Garden View - FLEX CANCELLATION, Kids Free

    3.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room Garden View - FLEX CANCELLATION, Kids Free
  • Junior Suite Golf Course view - FLEX CANCELLATION, Up to US$1500 Resort Credit

    4.2/5 guest room rating

    Room amenities

    • 411 sq ft
    • Golf view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Golf Course view - FLEX CANCELLATION, Up to US$1500 Resort Credit
  • Honeymoon Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit

    3.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • Partial sea view
    • Sleeps 2
    • 1 King Bed
    More detailsHoneymoon Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
  • Family Room, 2 Bedrooms - FLEX CANCELLATION, Kids Free

    4.4/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More detailsFamily Room, 2 Bedrooms - FLEX CANCELLATION, Kids Free
  • Deluxe Room, Resort View - FLEX CANCELLATION, Kids Free

    3.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room, Resort View - FLEX CANCELLATION, Kids Free
  • Deluxe Room, Ocean View - FLEX CANCELLATION, Kids Free

    3.7/5 guest room rating

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room, Ocean View - FLEX CANCELLATION, Kids Free
  • Presidential Suite, 1 King Bed, Garden View - FLEX CANCELLATION

    Room amenities

    • 969 sq ft
    • Sleeps 6
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Garden View - FLEX CANCELLATION
  • Governador Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsGovernador Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
  • Superior Ocean Front- FLEX DATE CHANGE, Kids Free

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Ocean Front- FLEX DATE CHANGE, Kids Free
  • Deluxe Room Garden View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE

    Room amenities

    • 484 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room Garden View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
  • Deluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE

About this area

Cancun

Moon Palace Cancún - All Inclusive is located on the beach and in an area with great airport proximity. Maya Cancun Museum and Cancún Underwater Museum (Punta Nizuc) are cultural highlights, and some of the area's activities can be experienced at Cancun Country Club and Puerto Morelos Reef. Traveling with kids? Consider Aquaworld and Cancun Interactive Aquarium.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Ventura Park Cancun - 16 min drive
  • Delfines Beach - 22 min drive
  • Maya Cancun Museum - 24 min drive
  • El Rey Ruins - 24 min drive
  • Petempich Bay - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Tratoria — 1 min walk
Questions about this property?Find answers

About this property

Moon Palace Cancún - All Inclusive

Upscale property on the beach, with 10 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Cancún - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 2058 rooms boast jetted tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are Smart TVs with satellite channels.
Moon Palace Cancún - All Inclusive offers 2058 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 42-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe- Spa has 39 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite live performances
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Free extended parking
Roundtrip airport shuttle (surcharge)

Food and drink

All buffet and à la carte meals, snacks, and beverages included
14 restaurants and 3 coffee shops
5 poolside bars, 9 bars/lounges and 1 swim-up bar
24-hour room service

Things to do

24-hour fitness center
36 holes of golf
10 outdoor pools
2 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Full-service spa
Golf driving range
Mini golf
Nightclub
Pilates classes
Playground
Sauna
Shopping
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

10 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free children's club
Free supervised childcare/activities
Grocery/convenience store
In-room child care (surcharge)
Laundry facilities
Mini golf
Playground
Waterslide

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Portuguese
Russian
Spanish

Business services

Business center
Meeting rooms
Conference center

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Rooftop terrace

Spa

39 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

42-inch Smart TV
Cable/satellite channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually-wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun
Moon Cancun Inclusive Cancun
Moon Palace Cancún - All Inclusive Cancun
Moon Palace Cancún - All Inclusive All-inclusive property
Moon Palace Cancún - All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I cancel my reservation for free at Moon Palace Cancún - All Inclusive and receive a full refund?
Yes, Moon Palace Cancún - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Moon Palace Cancún - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Moon Palace Cancún - All Inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Moon Palace Cancún - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Moon Palace Cancún - All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Does Moon Palace Cancún - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is Moon Palace Cancún - All Inclusive located?
Located in Cancun, this beachfront property is next to a golf course, 0.3 mi (0.5 km) from Costa Occidental de Isla Mujeres National Park, and 2.8 mi (4.5 km) from Xoximilco. Playa Coral and Cancun Country Club are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Moon Palace Cancún - All Inclusive

4.3
Excellent
5 - Excellent
2,278
4 - Good
1,137
3 - Okay
380
2 - Mediocre
191
1 - Poor
132
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    1/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Amazing as always! The staff are truly the best! I love how they interact with us and really make you feel like a guest in their home. The food is delicious!

      Stayed 7 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The resort staff were friendly and the food was exceptional

      Stayed 5 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 5 nights in Mar 2020