This traveler didn’t leave comments with their review
Stayed 7 nights in Mar 2020
Photo gallery
Guest reviews
Excellent
4,118 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All inclusive
- Air Conditioning
- Spa
Map
Carretera Cancun-Chetumal Km. 36.5, Cancun, QROO
Explore the area
Ventura Park Cancun16 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)16 min drive
El Rey Ruins24 min drive
Petempich Bay25 min drive
Choose dates to view prices
Deluxe Room Garden View - FLEX CANCELLATION, Kids Free
Photos of Deluxe Room Garden View - FLEX CANCELLATION, Kids Free
Deluxe Room Garden View - FLEX CANCELLATION, Kids Free
3.8/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
484-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Junior Suite Golf Course view - FLEX CANCELLATION, Up to US$1500 Resort Credit
Photos of Junior Suite Golf Course view - FLEX CANCELLATION, Up to US$1500 Resort Credit
Junior Suite Golf Course view - FLEX CANCELLATION, Up to US$1500 Resort Credit
4.2/5 guest room ratingMore detailsRoom amenities
- 411 sq ft
- Golf view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
411-sq-foot room, balcony with golf course views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Honeymoon Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
Photos of Honeymoon Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
Honeymoon Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
3.8/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Partial sea view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
484-sq-foot room, balcony with partial sea views
Club Level - Light refreshments
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Family Room, 2 Bedrooms - FLEX CANCELLATION, Kids Free
Photos of Family Room, 2 Bedrooms - FLEX CANCELLATION, Kids Free
Family Room, 2 Bedrooms - FLEX CANCELLATION, Kids Free
4.4/5 guest room ratingMore detailsRoom amenities
- 969 sq ft
- Sleeps 6
- 1 King Bed and 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 4
Room details
1 King Bed and 2 Double Beds
969-sq-foot room, balcony with garden views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Deluxe Room, Resort View - FLEX CANCELLATION, Kids Free
Photos of Deluxe Room, Resort View - FLEX CANCELLATION, Kids Free
Deluxe Room, Resort View - FLEX CANCELLATION, Kids Free
3.8/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Resort view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
484-sq-foot room, balcony with resort views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Deluxe Room, Ocean View - FLEX CANCELLATION, Kids Free
Photos of Deluxe Room, Ocean View - FLEX CANCELLATION, Kids Free
Deluxe Room, Ocean View - FLEX CANCELLATION, Kids Free
3.7/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
484-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Presidential Suite, 1 King Bed, Garden View - FLEX CANCELLATION
Photos of Presidential Suite, 1 King Bed, Garden View - FLEX CANCELLATION
Presidential Suite, 1 King Bed, Garden View - FLEX CANCELLATION
More detailsRoom amenities
- 969 sq ft
- Sleeps 6
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 4
Room details
1 King Bed
969-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Governador Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
Photos of Governador Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
Governador Suite - FLEX CANCELLATION, Up to US$1500 Resort Credit
More detailsRoom amenities
- 969 sq ft
- Ocean view
- Sleeps 2
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed and 1 Double Sofa Bed
969-sq-foot room, balcony with ocean views
Layout - Bedroom and dining area
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Superior Ocean Front- FLEX DATE CHANGE, Kids Free
Photos of Superior Ocean Front- FLEX DATE CHANGE, Kids Free
Superior Ocean Front- FLEX DATE CHANGE, Kids Free
More detailsRoom amenities
- 484 sq ft
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
1 King Bed or 2 Double Beds
484-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Deluxe Room Garden View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
Photos of Deluxe Room Garden View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
Deluxe Room Garden View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
More detailsRoom amenities
- 484 sq ft
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
484-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Deluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
Photos of Deluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
Deluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
5/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Ocean view
- Sleeps 4
- 2 Double Beds OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds or 1 King Bed
484-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 42-inch Smart TV with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and linens
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
About this area
Cancun
Moon Palace Cancún - All Inclusive is located on the beach and in an area with great airport proximity. Maya Cancun Museum and Cancún Underwater Museum (Punta Nizuc) are cultural highlights, and some of the area's activities can be experienced at Cancun Country Club and Puerto Morelos Reef. Traveling with kids? Consider Aquaworld and Cancun Interactive Aquarium.
Visit our Cancun travel guideWhat's nearby
- Ventura Park Cancun - 16 min drive
- Delfines Beach - 22 min drive
- Maya Cancun Museum - 24 min drive
- El Rey Ruins - 24 min drive
- Petempich Bay - 25 min drive
Getting around
- Cancun Intl. Airport (CUN) - 16 min drive
Restaurants
- Tratoria — 1 min walk
Questions about this property?Find answers
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite live performances
Theme parties
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking
Free valet parking
Free extended parking
Roundtrip airport shuttle (surcharge)
Food and drink
All buffet and à la carte meals, snacks, and beverages included
14 restaurants and 3 coffee shops
5 poolside bars, 9 bars/lounges and 1 swim-up bar
24-hour room service
Things to do
24-hour fitness center
36 holes of golf
10 outdoor pools
2 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Full-service spa
Golf driving range
Mini golf
Nightclub
Pilates classes
Playground
Sauna
Shopping
Steam room
Tennis
Volleyball
Yoga classes
Family friendly
10 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free children's club
Free supervised childcare/activities
Grocery/convenience store
In-room child care (surcharge)
Laundry facilities
Mini golf
Playground
Waterslide
Conveniences
ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Grocery/convenience store
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
French
Portuguese
Russian
Spanish
Business services
Business center
Meeting rooms
Conference center
Outdoors
Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Rooftop terrace
Spa
39 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa tub
Steam room
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
More
Beach towels
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Linens
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Towels
Entertainment
42-inch Smart TV
Cable/satellite channels
Pay movies
Food and drink
Coffee/tea maker
Free bottled water
Minibar
Outdoor space
Balcony
More
Desk
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Contactless check-out is available.
- Individually-wrapped food options are available through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun
Moon Cancun Inclusive Cancun
Moon Palace Cancún - All Inclusive Cancun
Moon Palace Cancún - All Inclusive All-inclusive property
Moon Palace Cancún - All Inclusive All-inclusive property Cancun
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition
This traveler didn’t leave comments with their review
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always! The staff are truly the best! I love how they interact with us and really make you feel like a guest in their home. The food is delicious!
Stayed 7 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff were friendly and the food was exceptional
Stayed 5 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020
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