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On the beach, beach towels
3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Guest reviews

4.1/5 Very Good
1,023 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationMaya Cancun Museum3 min walk
Popular LocationAquaworld16 min walk
Popular LocationDelfines Beach18 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Choose dates to view prices

  • Deluxe Double Room

    4.2/5 guest room rating

    Room amenities

    • 381 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room
  • Standard Room

    4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsStandard Room
  • Deluxe Suite, 1 King Bed with Sofa bed

    Room amenities

    • 428 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsDeluxe Suite, 1 King Bed with Sofa bed
  • Deluxe Double Room, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 381 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, Ocean View
  • Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 428 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsDeluxe Suite, 1 King Bed with Sofa bed, Ocean View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cancun

Located on the beach, Emporio Cancun is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Aquaworld and Cancun Interactive Aquarium are not to be missed. Looking to get your feet wet? Kayaking, scuba diving and water skiing adventures can be found near the property.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Maya Cancun Museum - 3 min walk
  • Aquaworld - 16 min walk
  • Delfines Beach - 18 min walk
  • El Rey Ruins - 2 min drive
  • Cancun Interactive Aquarium - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Condimento Restaurant — 1 min walk
  • Bacoli Trattoria — 1 min walk
Questions about this property?Find answers

About this property

Emporio Cancun

3.5-star resort on the beach, near Maya Cancun Museum
At Emporio Cancun, hit the beach, dine onsite at Condimento Restaurant, or enjoy a drink at one of the resort's 2 bars/lounges. All 443 rooms provide free WiFi, coffee makers, and plasma TVs. Other amenities available to guests include free bottled water, hair dryers, and safes.
Emporio Cancun offers 443 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 18 for adults and USD 10 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Playground

Family friendly

  • 3 outdoor pools
  • Dry cleaning service
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Conference space (8288 square feet)

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.23 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Emporio Cancun Resort
Emporio Cancun Cancun
Emporio Cancun Resort Cancun

Frequently asked questions

Can I cancel my reservation for free at Emporio Cancun and receive a full refund?
Yes, Emporio Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Emporio Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Emporio Cancun?
As of Jul 9, 2020, prices found for a 1-night stay for 2 adults at Emporio Cancun on Jul 10, 2020 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 3 outdoor pools. Pool access is from 7:00 AM–10:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Emporio Cancun?
Limited spots are available.
What time is check-in at this resort?
Check-in is from 3:00 PM–anytime.
What time is check-out at Emporio Cancun?
Check-out is at noon. Late check-out is available for USD 80 (subject to availability).
Where is Emporio Cancun located?
Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Ballenas Beach, Aquaworld, and Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Emporio Cancun

4.1
Very Good
5 - Excellent
473
4 - Good
318
3 - Okay
116
2 - Mediocre
62
1 - Poor
54
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel esta bien mantenido y limpio. las albercas en excelentes condiciones, limpias y a buena temperatura. la habitación excelente también y remodelada. El staff hace un excelente trabajo desinfectando areas y en el cuidado del contacto con el cliente y sus alimentos aunque deberían ser mas estrictos con la gente ya que no respetan las reglas de sana distancia y uso de cubrebocas en areas de transito como pasillos, elevadores y al entrar o salir de restaurant ( obvio en albercas y playa es imposible usarlos) el servicio siempre fue excelente de todos, muy agradables y con muy buena actitud. la calidad de los alimentos es buena pero el sabor de los platillos no y la coctelería es terrible, muy mala calidad en bebidas.

Stayed 5 nights in Jun 2020

4/5 Good

  • Liked: Staff & service, room comfort
Great stay

We stayed for three days prior to a week long visit at another resort. This was the perfect location to spend a couple of days on the beach. Our rooms were rather dated, thus, the low price. A lot of the resort is updated and construction is ongoing. Not a huge resort, but the beach is great, which is exactly what we wanted.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is beautiful and clean. The room is oceanview so we had stunning views. He bed and pillows were very comfortable.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They had nicely updated rooms. There’s still a lot of construction going on but it will be really nice when finished

Stayed 1 night in Mar 2020