“My room had a smell the first day and it wasnt until the second day when the housekeeper cleaned my room and it went away. I feel like where the hotel is located is awesome and great amenties however the maintenance in the hotel, hallway, walls, doors in rooms, cabinets were absolutely awful. so i would definitely say to renovate the rooms and carpet, walls in hallways.”
“Great location. Rooms were spacious and clean.
Hair dryer was broken and never fixed.
Did not replace bath towels when they cleaned our room. When we asked for new ones, the girl did not want to give us any but finally gave us two.
We went to the desk at 2:00 when we arrive to see if we could get a parking pass since we were early. Before even greeting me, the man behind the desk said “check in is at 4:00.” He did not bother to ask how he could help me or even say hello.
This has potential……
“The room was not as clean as it could have been, it needs some updating. The new restaurant by the pool is amazing! Great food and great vibe. The rooms definitely need some TLC. Need to upgrade the kitchen as well. The little fridge wasn’t the best and stove is super old. No safe in the room either which would be helpful. Our balcony door didn’t lock either. Overall it wasn’t terrible but could have been better.”