预订马德拉泉酒店宾馆住宿限时优惠

“X”

“THIS is a brand I have always been able to trust for quality and good value for my money. But I'm disappointed in the cleanliness of my room, hallways and elevators. Then there was no hairdryer in my room, the TV channels are limited and don't match the menu, and you can see through the bath towels, I wasn’t impressed and will rethink HIE next time. After reporting my concerns, I received the following from someone in management- “As most of our guests are road crews, railroad workers and……

“It could have been a little cleaner. Better towels.”

“excellent”

“Went to breakfast once, many of the things offered we're not there. I stayed there for one week and they came to the room once. If I can help it, I will not stay there again.”

“Room was convenient for travel needs. Room floor was sandy”

“Nice experience”

“The first room they gave me I had to go get it changed because someone left clothes in the drawer, room smelled of mildew, the rack for the towels was broken, no plate in the microwave, ice buildup in the fridge, no remote control. The second room was a little better although it smelled as well. They cleaning staff just needs to do better at paying attention to details when cleaning because there was a dirty towel and washcloth on back of the bedroom door, and I saw a roach”

“The staff were helpful, the room was clean, the AC was cold”

“Stayed with my daughter for one night to help break up our trip to NC. We make this trip once a year and I will definitely be staying again. It was perfect!! I wish I found this place sooner so I could stop there every year.”

“All went well”

“An amazing place to stay and the breakfast was amazing! The Inn Keepers were great and very welcoming. Would definitely stay here again and want to spend more time!!”