“Well after being a Bonvoy member for over 5 years I didn't understand why I couldn't obtain access to the Bonvoy members section... Furthermore the restaurant was short staffed I had to wait for over a hour for my dinner on Friday and Then Saturday the resaurant area was very unmaintained ..Had to Start my Saturday Morning with dirty dishes everywhere fruit flies from finished breakfasts just left and not cleaned up...I hold Marriott at a very high standard and I was highly appalled However Sam……
“Staff was extremely friendly and answered all of the questions that I had. We had 4 children and the two of us, and it was an overall good experience. The kids had a blast in the pool that was nice and clean and the breakfast was surprisingly good for hotel food. Only complaints that I have is that the building is definitely due for some renovations, but wouldn’t say it was enough to impact our stay. If you’re looking for a nice affordable stay, then I would say this is a good place to go.”
“This was an amazing stay for my son and me. We came for the VCU orientation and we appreciated the quietness, the cleanliness and, most of all, we appreciated the ladies running the office, wow, what a crew. If we need to visit our son and stay overnight, this will be the place to stay!”