“Unfortunately, our stay was very disappointing. We ended up checking out two days early because of a change in our work schedule. I only requested a refund for the one unused night, and both Expedia and the front desk initially indicated that this should be possible, pending management approval. After a long process, management ultimately refused the refund. That was extremely frustrating and left a very poor impression.
There were also several issues with the room and property. The jetted tub……
“Gas fireplace was nice but emitted a strong gas smell when in use.
Bed was great and room was very nice and clean.
Would have been nice to have an informative booklet/binder about the place (restaurant times and menus, where ice could be found, TV channel listings, etc. )”