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Hotel staff was expecting me, the concierge spoke English, the rooms were nice, the air conditioning worked great, the water pressure was FABULOUS even on the 9th floor. Breakfast was just outstanding. No matter how crowded the restaurant became, there was plenty of staff on hand to keep the buffet ...
At first when I booked in I was in a terrible room. Issues: No bedding Terrible bed, Dirty towels behind the door Phone not working Smells like somebody smoked in the room. I complained and the staff moved me to another room and that was acceptable. I made my views known, but the Operation Manager ...
Nice and modern hotel in Nova America shopping center. The staff is friendly and helpful. Close to Rio deJaneiro international airport but far away from Copacabana beach area. It is about 30 min away with no traffic. The hotel is great for overnight stay or business trip.
The phone that allows you to call the hotel from the airport to get the shuttle did not work. Staff were great. The room smelled musty. The hotel was quiet. Shuttle back from the hotel was on time.
Stayed for a relaxing few days after two months of travel. Exactly what we were looking for. Close to the beach, nice pool area and a gym. 5 mins walk from the beautiful beach. Hotel staff very helpfull.
I loved this hotel. It's older, but well maintained and in a street with several other hotels only two blocks from the Metro and light rail stations. The area felt very safe until 23:00'or so, as there are lots of people and restaurants around. After midnight, I would only take Uber or taxi, but ...
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