“1. Room had a bad smell.
2. There were still dust and white debris on the floor when I checked in.
3. Couldn't make a reservation for the massage as advertised.”
“Hotel Nacional is a huge, modern and impressive looking hotel, but our stay did not get off to the best start. Check in took over 40 minutes after a long flight, and there always seemed to be queues at reception. The guy checking us took 20 minutes and seemed very slow.
We'd booked two junior suites rooms and had asked to be on the same floor so our kids could be near us, but were put around 20 floors apart and were told the hotel was full, which was annoying. When you book two rooms how hard……
“Good place to stay. Wish the AC got cooler but it was good enough. The hotel wasn’t fantastic but wasn’t bad either. I’d stay here again. Good location too.”
“Hotel was a short walk from the Terminal 2 and a shuttle service was also available. Staff was friendly. Room was spacious and clean. There was a fitness room in the hotel with a treadmill, an exercise bike, and a weight machine. Wi-Fi was easy to connect and reliable.
It would have been nice if the room had windows but they weren’t missed since we were just staying one night.
We had dinner in the hotel restaurant and the food was tasty with good portion size. The morning buffet breakfast……
“Habitación correcta, aunque la ventana daba a un patio, que tenía exconmbros y casi sin luz. Toallas no muy limpias. Buenas ubicación , al lado del Hilton, cerca de restaurantes y playa
Personal de recepción muy correcto.”
“The only downside to this property was the location. The surrounding area was very dirty and felt unsafe especially after dark. But the actual property was great, nice breakfast with a lot of options. Several of the staff spoke English which was very helpful.”
“The reception /dinning room staff were pleasant. The hotel room was very spacious, clean and good. The hotel location is perfect a stone throw from beach Copacabana and Ioanemha so you can just walk to it. Would strongly recommend the hotel.”