“You get what you pay for and honestly I didnt pay for much, this is 2 star hotel, pretending to be a 3 star hotel. The ceiling was peeling in the bathroom due to lack of ventilation, the pillows were both too soft and too hard, the bed itself was like concrete. Staff went into our room while we were out to adjust a setting on the ac. Our room keys mysteriously stopped working on day 2. Asked for more pillows and towels, out of extra pillows, and never got an extra towel. The hotel side doors……
“The escalators have frequently been out of order. The buttons in the lift lobby on my floor are not working. In addition, staff attitude has been inconsistent, and some staff members have not appeared professional.”