“I contacted the property a week before coming to check on the pool and was told it was open, as I booked a poolside room and was coming with children. When I arrived it was clear the pool was not open for some time. The first impression of the hotel was fancy but when you actually looked, it was poorly taken care of. Very inconvenient that no ice machines worked as we were there for a baseball tournament. The fitness room was half out of order. The room itself needs to be updated and better……