“Very clean and nice environment and the house keeping service is excellent. This time I booked for 7 days for my trip. Usually the other hotel only give once house keeping. But this Hilton double tree almost give house keeping service everyday. And the airport shuttle is convenient if you take the shuttle to airport”
“It needs to be updated. Not enough lighting in the room. There was only one elevator that worked. The bathroom was very small.
The room was spotless!”
“Staffs are not very friendly.
Terrible check-in. Cannot find my booking but was not keen to help, turned out it's the system upgrade issues but no apologies.
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“The first room we checked into was spacious and very clean — we were impressed. However, the toilet kept making loud refill noises every few minutes. I reported it, and we waited over 20 minutes while someone tried to fix it, but it wasn’t resolved. It was already almost 11pm, and our kids were tired and still hadn’t showered, so we asked to switch rooms.
The second room had more issues — the toilet wouldn’t flush and the bedside lamp didn’t work. I asked to change again, but the front desk……