“We had Sandy as our waitress at the rooftop bar, and she was absolutely the most charming, helpful, and accommodating waitress I’ve ever had. She was absolutely wonderful!
My only complaint is that the hallway gets loud at night and they thoughtfully provided earplugs however, I did not find them until the morning☺️”
“I found a bug on the bed of the hotel. After calling the customer service, I got a pillow at 11 p.m. an hour later. The room is not clean, and there are still paper towels used by previous guests in the trash can. Breakfast and Wi-Fi are charged separately, and mineral water is not provided in the room.”