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Overview of Mercure Hotel Amsterdam West

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In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
UNESCO Sustainable Property

Mercure Hotel Amsterdam West

4 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationAmsterdamse Bos3 min drive
    Popular LocationVU University Medical Center4 min drive
    Popular LocationOlympic Stadium6 min drive
    AirportAmsterdam (AMS-Schiphol)7 min drive

Choose dates to view prices

Superior Room, 1 King Bed, Non Smoking

4.3/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

4.6/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking

4.2/5 guest room rating
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Amsterdam

Located in Nieuw-West neighborhood, Mercure Hotel Amsterdam West is connected to the convention center. Royal Palace and Rembrandt House Museum are notable landmarks, and the area's natural beauty can be seen at Vondelpark and Artis. Madame Tussauds and Nemo Science Museum are not to be missed.
Popular Location

What's nearby

  • Amsterdamse Bos - 3 min drive
  • VU University Medical Center - 4 min drive
  • VU University of Amsterdam - 4 min drive
  • Olympic Stadium - 6 min drive
  • Sint Lucas Andreas Hospital - 6 min drive

Getting around

  • Amsterdam Lelylaan Station - 5 min drive
  • Louwesweg Stop - 19 min walk
  • Schiphol Airport (AMS) - 7 min drive

Restaurants

  • At West — 1 min walk
  • Radion — 17 min walk
  • De Patatzak — 4 min drive
  • Meram Burger — 4 min drive
  • Suvarnaphum — 4 min drive

About this property

Mercure Hotel Amsterdam West

4-star eco-friendly hotel connected to the convention center in Nieuw-West
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a business center, and conference space. All 152 rooms provide free WiFi and free wired Internet, LED TVs with digital channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, hair dryers, and safes.
Mercure Hotel Amsterdam West offers 152 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 17.50 per day; includes in/out privileges)
  • Extended parking on site (EUR 9.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23.00 for adults and EUR 11.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • German
  • Polish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged
  • Utility surcharge: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23.00 for adults and EUR 11.50 for children (approximately)
  • Airport shuttle fee: EUR 5 per room (one-way)
  • Airport shuttle fee per child: EUR 0.00 (roundtrip)
  • Self parking fee: EUR 17.50 per day (in/out privileges)
  • Extended parking fee: EUR 9.50 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport Mercure Hotel
Mercure Amsterdam Airport
Mercure Hotel Amsterdam Airport
Accor Amsterdam Airport
Mercure Amsterdam Airport Hotel Amsterdam
Mercure Hotel
Mercure Amsterdam West
Mercure Amsterdam West
Mercure City Amsterdam West Hotel
Mercure Hotel Amsterdam West Hotel
Mercure Hotel Amsterdam West Amsterdam
Mercure Hotel Amsterdam West Hotel Amsterdam

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Amsterdam West and receive a full refund?
Yes, Mercure Hotel Amsterdam West offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Amsterdam West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Hotel Amsterdam West?
As of Apr 13, 2021, prices found for a 1-night stay for 2 adults at Mercure Hotel Amsterdam West on Apr 18, 2021 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Hotel Amsterdam West pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Hotel Amsterdam West?
Self parking is available for EUR 17.50 per day. Extended parking is available for EUR 9.50 per day.
What time is check-in at Mercure Hotel Amsterdam West?
Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).
What time is check-out at Mercure Hotel Amsterdam West?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Mercure Hotel Amsterdam West provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6 AM–11:30 PM on request. A fee of EUR 5 per room applies.
Where is Mercure Hotel Amsterdam West located?
Located in Nieuw-West, this eco-friendly hotel is 1 mi (1.6 km) from Amsterdamse Bos and within 3 mi (5 km) of Vondelpark and World Trade Center. World Fashion Centre and Olympic Stadium are also within 3 mi (5 km). Louwesweg Stop is 19 minutes by foot and Laan v.Vlaanderen Stop is 20 minutes.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 307 out of 949 reviews
5 - Excellent 32%
Rating 4 - Good. 449 out of 949 reviews
4 - Good 47%
Rating 3 - Okay. 138 out of 949 reviews
3 - Okay 15%
Rating 2 - Poor. 40 out of 949 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 949 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for transit
My purpose of the trip was transit to the next destination. For this purpose the hotel was just fine. Just a few minutes bus ride from the airport. I can't be a fair evaluator as the city was on total lockdown and services were very limited.
Stayed 3 nights in Dec 2020

2/5 Poor

Business traveler
Disliked: Staff & service
Was flying, stopping over to sleep. I confirmed this with staff night before and ordered food to eat in room for my evening arrival. I was a little late and on rout to hotel from airport I called to tel them and manager said he was refusing to honor booking due to a recent change in regulations. He was rude, uncaring and antagonistic, instead of apologizing for leaving me literally out in the cold at night in a foreign country/ city and maybe offering me room at other branch within airport as a compensation.
Stayed 1 night in Nov 2020

2/5 Poor

Traveled with partner
Our holiday flights was cancelled last March due to covid-19 and lockdown. Did not get any refund but our friends who were booked at the same time and date got theirs, also on the same package. We were offered with re booking it before March 2021, as we all know nothing is certain, just do not understand why we were not refunded but some are???
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

5/5 Excellent

Stayed 3 nights in Feb 2020

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