9/10 Wonderful! (132 reviews)
Reception were absolutely brilliant, very welcoming, always had a smile and were ready to help with anything we needed. Beautiful swimming pool and the staff in Denim were helpful and attentive. We were staying for 5 nights and the room was lovely and housekeeping kept it immaculate.
Only criticism was the "cocktail bar" Four Walls which didn't and wouldn't serve proper pina coladas and was very expensive and the "mixologist" or barman as they were called in my day was not helpful and very grumpy. The bar was practically empty when we arrived but we were still told we would have to wait whilst they checked if there was sealing available, and it was still practically empty when we left. However, the Food and Beverage Manager was very helpful when we raised in an issue regarding our experience.
Overall top ratings for the hotel, great position for visiting everything without the noise, hussle and bussle and I wouldn't hesitate to stay there again and would thoroughly recommend to anyone looking to stay there.
Reviewed on Sep 25, 2023