Kimpton Hotel Arras, an IHG Hotel

4.0 star property
Upscale hotel, a quick walk to Pack Square

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Kimpton Hotel Arras, an IHG Hotel

Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar
Terrace/patio
Exterior
Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar
Meeting facility

Reviews

9.6

Exceptional

Popular amenities

  • Gym
  • Breakfast available
  • Restaurant
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
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About the neighborhood

Map
7 Patton Avenue, Asheville, NC, 28801

What's nearby

  • Pack Square - 3 min walk
  • Wicked Weed Brewing - 5 min walk
  • The Orange Peel - 6 min walk
  • Harrah's Cherokee Center - Asheville - 6 min walk
  • Downtown Market Asheville - 9 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪The S&W Market - ‬2 min walk
  • ‪White Duck Taco Downtown - ‬2 min walk
  • ‪Bold Rock Asheville - ‬2 min walk
  • ‪Foggy Mountain Brewpub - ‬2 min walk

About this property

Kimpton Hotel Arras, an IHG Hotel

Upscale hotel near Pack Square
Located close to Asheville Art Museum and Grove Arcade, Kimpton Hotel Arras, an IHG Hotel provides a free daily manager's reception, a terrace, and a firepit. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, smoke-free premises, and coffee/tea in the lobby
  • Concierge services, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 128 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Designer toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras, An Ihg
Kimpton Hotel Arras, an IHG Hotel Hotel
Kimpton Hotel Arras, an IHG Hotel Asheville
Kimpton Hotel Arras, an IHG Hotel Hotel Asheville

Kimpton Hotel Arras, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 869 out of 1004 reviews" "
Rating 8 - Good. 88 out of 1004 reviews" "
Rating 6 - Okay. 25 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 10 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tarsha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and great staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay in Asheville! Staff is so friendly and accommodating. Rooms are clean and super comfortable. Perfect center location to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

miranda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was high quality for a great nightly rate. Highly rate this hotel! The area around it we felt safe walking to dinner and the played in the splash pad at a block away.
Stayed 1 night in Jul 2024

10/10 Excellent

Khrystyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale hotel with a service above and beyond. If was truly enjoyable to stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of asheville! Walking distance from literally everything. Kind and helpful staff, incredible breakfast! Will be back for sure!
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. Beautiful hotel. Excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very attentive and helpful. Will definitely go back!
Stayed 3 nights in Jul 2024

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my room on the 9th floor! The bed, sheets and pillows were perfect!! The bathroom was also amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to the Kimpton. The staff at the here, from the front desk personnel to housekeeping, is top-notch! Thank you for taking such good care of us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Purnima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every detail of the hotel’s service and facilities. Every person working at the hotel was super friendly and professional- especially Adam who checked us in. The 5-6 wine hour was especially lovely - what a way to relax and get ready for the evening! Excellent.. will come again.
Stayed 2 nights in Jun 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very good location. All staff members we encountered were very friendly, kind and helpful. The only issue was with the hot water… on day one of our stay, the water was tepid at best, on day two it was somewhat better but still not good, days three and four it was fine but on the morning of the last day, we had to take showers with cold water! Whatever the issue is, it needs to be addressed. Other than that, our stay was extremely pleasant!
Stayed 4 nights in Jun 2024

10/10 Excellent

debi

Stayed 2 nights in Jun 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Drew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property that far exceeded our expectations.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. In the heart of downtown, convenient to restaurants and shopping. Great staff/service. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a view of the mountains out of my window was unique.
Stayed 1 night in Jun 2024

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities
Dogs are very welcomed
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with group, Traveled with partner
We are pretty brand loyal and mostly stay at Marriotts. We had such a great experience this week at your hotel. The service was impeccable. Love the space you have created. Complimentary coffee and happy hour really added to the experience. Would stay at a Kimpton again in a heartbeat. Thanks for a wonderful week, Asheville!
Stayed 3 nights in Jun 2024

10/10 Excellent

DAVID, essexville

Stayed 2 nights in May 2024

10/10 Excellent

Sabrina

Great location. Beautiful hotel. Staff were very attentive. Adam in the front was exceptionally helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Thank you
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Great Location & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0