Value for money, good location for downtown ATL
Posted Aug 30, 2016
Overall the hotel was fine.
The main issue we had was not having our room cleaned as you would expect at a hotel. Once we had missed the initial call (early in the morning) on day 1, there was no follow up once we had left our room for someone to come back and clean the room and bathroom. When we got back to the hotel, we had to call and ask for our bathroom to be cleaned. On day 2 a shabby job was done in cleaning the bedroom, which was not vacuumed, sheets were not changed although it was clear there was make up on the pillow cases and bathroom toiletries were not replaced. On day 3, housekeeping came round before 9am, even though we were due to checkout on that day.
Recognise it is a large hotel, but would expect high standards when it comes to housekeeping. If you are not fussed, hotel is good value for money.