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Sheraton Atlanta Hotel

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, soundproofing

Overview of Sheraton Atlanta Hotel

Sheraton Atlanta Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCNN Center14 min walk
  • Popular LocationWorld of Coca Cola15 min walk
  • Popular LocationGeorgia Aquarium16 min walk
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)15 min drive

Choose dates to view prices

About this area

Atlanta

Located in Atlanta, Sheraton Atlanta Hotel is in the city center and near the airport. Underground Atlanta and CNN Center are notable landmarks, and some of the area's popular attractions include Georgia Aquarium and Zoo Atlanta. Children's Museum of Atlanta and College Football Hall of Fame are not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Peachtree Center Station is 5 minutes by foot and Five Points Station is 11 minutes.
Popular Location

What's nearby

  • AmericasMart - 7 min walk
  • Georgia State University - 9 min walk
  • CNN Center - 14 min walk
  • World of Coca Cola - 15 min walk
  • Georgia Aquarium - 16 min walk

Getting around

  • Atlanta Peachtree Station - 5 min drive
  • Peachtree Center Station - 5 min walk
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 15 min drive

Restaurants

  • Fandangles Bar — 1 min walk
  • The Market — 1 min walk
  • Hsu's — 4 min walk
  • Truva — 4 min walk
  • Cuts Steakhouse — 4 min walk

About this property

Sheraton Atlanta Hotel

4-star Atlanta hotel in Downtown Atlanta, walk to AmericasMart
This hotel features an indoor pool, an outdoor pool, and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 763 soundproofed rooms feature WiFi and room service. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers. Housekeeping is available on request.
Sheraton Atlanta Hotel offers 763 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Atlanta hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-30 for adults and USD 5-30 for children
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (95000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2016
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Dogs welcome
Up to 75 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 for adults, USD 5 and USD 30 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel Hotel
Sheraton Atlanta Hotel Atlanta
Sheraton Atlanta Hotel Hotel Atlanta

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 851 out of 2601 reviews
5 - Excellent 33%
Rating 4 - Good. 735 out of 2601 reviews
4 - Good 28%
Rating 3 - Okay. 421 out of 2601 reviews
3 - Okay 16%
Rating 2 - Poor. 284 out of 2601 reviews
2 - Poor 11%
Rating 1 - Terrible. 310 out of 2601 reviews
1 - Terrible 12%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay there
Stayed 5 nights in Jun 2021

1/5 Terrible

Traveled with family and small children
Disliked: Property conditions & facilities
Daily parking was expensive. Internet was costly at 10 dollars a day as well. I was in the South tower 5th floor and the ice machine and vending machine were not working. There were 2 elevators and only 1 was in service for the majority of my stay of 6 nights. The covered parking lot was always closed so I had to park on one side of the hotel and walk 5 to 7 minutes to get to the other side of the hotel. I have a child in a stroller so it was unacceptable to walk this much with a stroller with limited elevator availability. It was a bad experience as no fees for parking were waived as with a child it is not feasible to walk so much to get from hotel entrance to my room.
Stayed 6 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a hotel near GA Tech, and this location was convenient.
Stayed 3 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had club and bars next to it. I'm still being charged 249.00 even though nothing was damaged in my room.
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area, but smelled like bleach. Didn't like the $45 per night valet, too expensive. And didnt like the there isnt any vending machines, store closes at 6pm and not restaurant or cafe in hotel. Forced to go out to eat.
Stayed 4 nights in Jun 2021