The Ritz-Carlton, Atlanta

Photo gallery for The Ritz-Carlton, Atlanta

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Atlanta

The Ritz-Carlton, Atlanta

5.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
181 Peachtree St NE, Atlanta, GA, 30303

Explore the area

  • Popular LocationCNN Center11 min walk
  • Popular LocationWorld of Coca Cola12 min walk
  • Popular LocationGeorgia Aquarium15 min walk
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)16 min drive

Choose dates to view prices

About this area

Atlanta

The Ritz-Carlton, Atlanta is located in Downtown Atlanta, a neighborhood in Atlanta, and is near a metro station. Center for Civil and Human Rights and World of Coca Cola are cultural highlights and Zoo Atlanta is a popular area attraction. Looking to enjoy an event or a game? See what's going on at State Farm Arena or Mercedes-Benz Stadium. With kayaking and rafting nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's convenience to public transportation: Peachtree Center Station is just steps away and Five Points Station is 8 minutes by foot.

What's nearby

  • AmericasMart - 3 min walk
  • Georgia State University - 4 min walk
  • CNN Center - 11 min walk
  • World of Coca Cola - 12 min walk
  • Georgia Aquarium - 15 min walk

Getting around

  • Peachtree Center Station - 2 min walk
  • Atlanta Peachtree Station - 11 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 16 min drive

Restaurants

  • Hsu's - 2 min walk
  • Metro Cafe Diner - 3 min walk
  • Cuts Steakhouse - 3 min walk
  • Ray's In the City - 3 min walk
  • Aviva by Kameel - 4 min walk

About this property

The Ritz-Carlton, Atlanta

Luxury Atlanta hotel in Downtown Atlanta, walk to Centennial Olympic Park
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a coffee shop/cafe, WiFi in public areas, and valet parking. All 444 soundproofed rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels and DVD players, and other amenities include wired Internet and 24-hour room service.
The Ritz-Carlton, Atlanta offers 444 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Atlanta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Valet parking on site (USD 50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: USD 32.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Polish
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space (17000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Atlanta Ritz-Carlton
Ritz-Carlton Atlanta
Ritz-Carlton Hotel Atlanta
Ritz-Carlton Atlanta Hotel
Atlanta Ritz Carlton
Ritz Atlanta
Ritz Carlton Atlanta
The Ritz-Carlton Atlanta Hotel Atlanta
The Ritz Carlton, Atlanta
The Ritz-Carlton, Atlanta Hotel
The Ritz-Carlton, Atlanta Atlanta
The Ritz-Carlton, Atlanta Hotel Atlanta

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 353 out of 535 reviews
5 - Excellent 66%
Rating 4 - Good. 81 out of 535 reviews
4 - Good 15%
Rating 3 - Okay. 43 out of 535 reviews
3 - Okay 8%
Rating 2 - Poor. 36 out of 535 reviews
2 - Poor 7%
Rating 1 - Terrible. 22 out of 535 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was beautiful, clean, and a nice welcome. However there was a white powder on the rug? The shower plumbing was clogged and water backed up so you showered in a tub of your dirty water. The water pressure was horrible and there were no adjustments on the shower head. The vanity mirror kept swinging downward, wouldn't stay in a fixed posisition.
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property does not have parking space, separate parking, or valet service only. There is a public parking lot across from the hotel, but it is street parking. The room was really nice, but there was no room with tub available, even though that was part of the reservation. The staff was not as friendly or helpful as I expected. The location was good. It was downtown Atlanta, so very traffic was bad, homeless population around, but also great restaurants within walking distance.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and efficient
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very friendly!
Stayed 1 night in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a Ritz, I found it sub par. There were no bathrobes in our rooms, the bathroom was extremely small, there was no laundry service bag, no turn down service offered and the hook in our bathroom to hang the towels was hanging by a thread. When we checked out around 530am, no coffee was available, the attendant at the front desk was very unfriendly and the valet was busy flirting with a gal in a car outside and our private driver had to wait and then finally drive around her to pick us up. Probably wouldn’t stay here again, although the location is nice.
Stayed 3 nights in Mar 2022