“The staff was very nice and welcoming at check-in, but unfortunately, we had a serious issue with insects in our room. They moved us to another room, but sadly, the second room was even worse. We were promised a refund for two nights, but that refund was never received.
Thankfully, Expedia was absolutely amazing. They stepped up, helped us through the entire situation, and took care of the remainder of our reservation. I really appreciated their support. I just wish the hotel had followed……
“Super nice hotel with an amazing staff! Everyone was very friendly and accommodating, and we truly enjoyed our stay. The breakfast was wonderful as well. Thank you for making our stay so comfortable and enjoyable—we would definitely stay again!”
“Place was dirty outside near the registration window. Rooms had old/dirty sheets that have not been replaced. The room smelled of mildew on the rugs and bedspread. The floors had dead roaches and spiders on them. Toilet had dirty rings and smelled awful. I could not stay a full night in the place. I got there at 1:00 am and got up at 5am. I leaned back in a chair for a while and did not come back. Please do not go here it is one of the worst places I've been. Very nasty.”
“This hotel has been completely renovated. Everything in the room was new, including the bathroom fixtures. The bed was very comfortable. They offered us free water and coffee when we checked in. The elevator is not the most convenient to use, as it is about halfway back and not as near parking as one would like. We ended up using the stairs that were very convenient to our room. The hallway between the rooms was hot because of the room air conditioners exhausting the air from the rooms into the……