“There was only one elevator working during our 2 night stay. The dressers in the room had ants. The shower floor was rusted. The bathroom door was also hard to close. There was a lot of wear and tear in the room - the doors were rusted and the wood was splitting. The toilet water was brown. The sheets had spots on them. The dressers were dusty. The pool did not seem to be clean. The water had a salty taste. The staff were friendly and helpful, but that was the only thing going well for this……
“The room was in great condition. The staff was all friendly and helpful. For us, the breakfast was the best we have ever had in a hotel as far what they offered and their staff kept it well stocked and cleaned up (because guests do not know how to simply clean up when serving themselves). We thought the Fairfield in Southport, NC did a great job overall and we enjoyed our stay. The only draw back to us was the parking lot was on the smaller side.”
“We booked 2 rooms for 2 days. There was a very strong odor of dog urine in the office. The owner/ receptionist had 3 dogs running around in there. The rooms were reasonably clean. However there were used false eyelashes and a couple of press on nails left on top of the microwave. The first day went well. The second day we went to the pool. There was an electrical outlet on the wall that my daughter plugged her phone charger into. There were no signs stating not to use outlet. The owner/……