Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.
Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.
Staff support leaves nothing to be desired. Very thoughtful, friendly and competent in all departments. We give special thanks to Lilly and Camelia for a seamless experience
Staff support leaves nothing to be desired. Very thoughtful, friendly and competent in all departments. We give special thanks to Lilly and Camelia for a seamless experience
roland
Reviewed September 6, 2026Reviewed September 6, 2026
All of the hotel staff is friendly and helpful! The area around the hotel is safe, walkable, and clean.
The breakfast spreads is excellent. The food is fresh and the staff is very attentive. Elisa has always greeted us with a smile and very courteous. She is the epitome of the excellent customer service!
All of the hotel staff is friendly and helpful! The area around the hotel is safe, walkable, and clean.
The breakfast spreads is excellent. The food is fresh and the staff is very attentive. Elisa has always greeted us with a smile and very courteous. She is the epitome of the excellent customer service!
NETY
Reviewed December 18, 2025Reviewed December 18, 2025
If I could give a 10*.. I would. This by far the best hotel we ever stayed in. Room was small but the interior decoration made it seems big. Bathroom was amazing. Everything including the toiletries were put in an elegant bag/drawers. Don't get me started with the pool... You can see Surabaya. Of course the breeze was too cold for me to swim. But who cares!!! I jumped into the pool... Wait.. Breakfast was amazing!!! OK.. I have to stop now. Ciputra is the best best best best!!!
If I could give a 10*.. I would. This by far the best hotel we ever stayed in. Room was small but the interior decoration made it seems big. Bathroom was amazing. Everything including the toiletries were put in an elegant bag/drawers. Don't get me started with the pool... You can see Surabaya. Of course the breeze was too cold for me to swim. But who cares!!! I jumped into the pool... Wait.. Breakfast was amazing!!! OK.. I have to stop now. Ciputra is the best best best best!!!
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