“Generally clean room but we did find a dog biscuit under the sink while we were there……and we didn’t have one with us.
It was during a heat wave and had to sleep with the window open even though a fan was provided, this made it a little noisy at times.
Good breakfast and all staff were friendly and in the main, helpful. Only received a “that’s not my job, see the bar staff” once on one of the evenings.”
“Enjoyed my stay at the Menai hotel, my room was a good size and clean and comfortable too. The hotel breakfast was very good also.
The hotel's location is in Upper Bangor and is not far from the railway station and near bus routes and not far from the town centre either.
The limited interaction I had with hotel staff I can say that they were pleasant and helpful.
Overall, definitely no complaints.”
“The room was not available when we arrived despite making the full payment online.. I had to stay in car with my young children and elderly mom throughout night as there were no hotel rooms available at that time.. money not yet refunded. Raised complaints as well.. no response”
“Amazing value, huge en-suite room with adjoining living room with large smart TV, kitchen area and loungers. We even had sea views from two windows. All within the walled town a stones throw from the castle. Best value o have ever had with Expedia. Well done Sue, you should put your prices up!”