“We tried to call reception at night as we had an issue with the bed allocation, but despite ringing twice, noone answered the phone.
No additional bedding in room if required, and I do think that reception should be manned 24hrs or at least an emergency number provided”
“it was great, whatever the staff , faculties or others services . But the location was far from city center . It was good for relaxing. I would like to like here again .”
“The staff are amazing, so helpful above and beyond. Accommodate any request , have traveled many places this was truly the best staff ever. Including the breakfast staff wonderful people. Went from Canada for a wedding, made our experience wonderful. Thanks Castle Arch!”