Best Resorts in Bel Marin Keyes

"Friendly "

"Have always enjoyed the Lodge at Tiburon, but learned during this visit that it is under new ownership and observed many areas in need of maintenance and repair. Bathroom ceramic tile/grout cracked and damaged, caulking at bath counter missing/damaged, dryrot at balconies and around property, landscaping unkept and lawn at pool area in need of mowing, fireplace in main lobby not working so staff put a mini TV inside the fireplace which looks cheap and tacky, etc"

"Hotel server was down and couldn’t check in. Had to wait until server was up and I was tired. Front desk personnel were not too friendly "

"Na"

"Needs improvement "

"Very cute property. Just what we were looking for for our special sister weekend."

"Plenty of breakfast items. Many seats available.Next to shopping. Walkable to near by movie theater. I did have to change the channel in lobby the TV. On that morning 🌅 TV was set on a movie,not a good choice. Bad movie. Staff should choose food channel. Better ambiance for the start of your day when traveling."

"Beautifully updated property. "

"This is a beautiful property but I do not recommend booking through Expedia or any third party websites. Customers who book directly from their website get first dibs on booking. The check in process took almost two hours because they overbooked and the only room they had available was a king bed for four adults. They tried calling nearby hotels but according to the Meritage staff the hotels were booked. However, when I called the other properties there had rooms available. That’s when Meritage miraculously had a two queen available. Also shuttle services to downtown Napa is advertised but the driver is not always there so you will have to take an uber. We asked for water and the staff said there is water in the room, when we didn’t even have a room. This was highly disappointing, we came to celebrate my sister’s birthday but spent the afternoon in the lobby. I would’ve understood if the hotel communicated that they overbooked even an hour before we arrived to Napa but even there were no such texts/emails."