Ben Avon Castle Hotels

"They have an amazing gym. "

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"Very nice hotel for a couple of nights"

"All great except no hot water am 9/25/25"

"The property was spacious, clean and well managed. Kudos to Lauren D (Front Desk Mgr) for sending sincere welcoming messages. She remarked that she recollected who I was when we met as I checked-out - that's meaningful Customer Service. Kudos to Shane and Annmarie (Front Desk) for their professionalism, assistance and humor during check-in. Kudos to Anthony, the lone Bartender, for patiently and deftly managing a full bar late at night."

"Very clean hotel. Friendly and courteous staff"

"Staff was very friendly and rooms were very clean an up dated. Plus the free breakfast was great !!!"

"It was decent"

"When I checked and got to my room, I immediately saw I was given the wrong room. I had reserved an accessible room with roll in shower. I called the front desk and they told me to wait and they would being me keys to the correct room. I usually verify my room type at check in, but this time I did not verify. Mistakes are forgivable, and they quickly and professionally fixed it. Hours later as I was walking across the lobby, staff asked if my room met my needs. Room was spacious. Bathroom very accessible. Will likely stay at this hotel again."