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"First time visitor to this hotel and I was expecting a luxury stay with views and relaxation. The view outside my window was of a wall. There was no view and it was very disappointing. We were charged for the ‘amenities’ of which we didn’t use, as the weather was not great, and swimming lessons were taking place on the Friday when we visited. We only went to the ‘club’ to check out the facilities and have one drink. We spent a lot of money, and dined there also. The drinks and food were great. But very disappointed with the room and lack of a view"

"Clean & the front desk was kind to include the parking fee. Thank you from a very appreciative customer."

"Room was clean and breakfast was good. Staff helpful and pleasant."

"I loved that the property was so well-maintained, my room was very clean, and the breakfast was outstanding! The location was perfect as well. Great shopping and dining options close by. I would definitely stay again."

"Food was great!! Staff very professional. "

"Clean and convenient"

"The staff were very friendly and helpful however the room and its condition had much to be improved on. The room itself was feet from the elevators and shared a wall with it making noise throughout the day and night. Avoid room 500, 600, etc. The bathroom door was a sliding one but never stayed closed, the shower water was always lukewarm warm and the general condition had much to be desired. Just a tough stay in general."

"The staff was nice, breakfast was good and gym was clean. Pool was under maintenance for half hour stay."

"I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking may happen, but how a hotel handles it is what matters—and in this case, the response was careless and unprofessional. I would not recommend staying here based on this experience."