“The lady at the front desk was very nice and friendly. The breakfast was good enough with a few hot items, and well stocked. The facilities overall look clean. It was very quiet to sleep, we heard no noise or sounds. The main reason I gave it 3 stars is: it is outdated and in need of a renovation-doors, carpets, walls, etc..are stained, old, and in poor conditions. And second, and most importantly, the room had a bad smell, a strong musty smell! Other than that it’s a decent stay here.”
“The room was filthy, a dog was left in a room next to me and started barking at 5:00 am and continued for hours, they notified the guest to come back.
There were bugs in the room.
Pillows flat and dingy.
My complaints:
Room is filthy- was told that’s not my job.
A storm came in and was absolutely awful, a guest almost got severely injured when a garbage can and lid outside flew and the heavy lid almost hit her in the head.
Informed the front desk
Resolution: Not my job.
Upon check out I……