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Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

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Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

3 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1 Newbury St, Peabody, MA, 01960

Explore the area

  • Popular LocationHarvard University22 min drive
  • AirportBoston, MA (BOS-Logan Intl.)26 min drive
  • Popular LocationBoston Common28 min drive
  • Popular LocationCopley Square28 min drive

Choose dates to view prices

About this area

Peabody

In the business district and near a train station, Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel is in an area with great airport proximity. Witch House and Salem Witch Trials Memorial are local landmarks, and some of the area's activities can be experienced at Boston Harbor and Harpoon Brewery. Looking to enjoy an event or a game while in town? See what's going on at TD Garden, or consider a night out at Encore Boston Harbor. Spend some time exploring the area's activities, including whale-watching.
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Map

What's nearby

  • MarketStreet Lynnfield - 4 min drive
  • Breakheart Reservation - 6 min drive
  • Harvard University - 22 min drive
  • Boston Common - 28 min drive
  • Copley Square - 28 min drive

Getting around

  • Wakefield Station - 9 min drive
  • Salem Station - 12 min drive
  • Logan International Airport (BOS) - 26 min drive

Restaurants

  • Our Place — 1 min walk
  • Bertucci's — 4 min walk
  • Marco's Restaurant — 10 min walk
  • Karl's Sausage Kitchen — 4 min drive
  • Toscana's Ristorante — 4 min drive

About this property

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

Suburban hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. All 183 rooms provide kitchenettes with refrigerators, plus free WiFi and LCD TVs with satellite channels. Guests will also find room service, coffee makers, and pillow menus.
Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel offers 183 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 11 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Boston Peabody
Holiday Inn Boston Peabody
Holiday Inn Hotel Boston Peabody
Peabody Boston
Holiday Inn Hotel Suites Boston Peabody
Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 251 out of 977 reviews
5 - Excellent 26%
Rating 4 - Good. 345 out of 977 reviews
4 - Good 35%
Rating 3 - Okay. 189 out of 977 reviews
3 - Okay 19%
Rating 2 - Poor. 122 out of 977 reviews
2 - Poor 12%
Rating 1 - Terrible. 70 out of 977 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Rooms we had were nice but for the three days we were there the room was not cleaned once. This is after I filled out the card and dropped it off and when it wasn’t done that day the next I talked with front desk and they took my room number and seemed apologetic. In reality they were just trying to placate me because nothing was done then. No towels for four people. I finally asked housekeeping staff for trash bags I needed since our room hadn’t been done. Besides this I made reservations for my elderly mother in law, her husband and disabled wheelchair bound son. I made this reservations by calling Holiday Inn because there was no way to get what I needed through Expedia. They needed a handicapped accessible room with a roll in shower and an adjoining room. Made three months in advance and of course it didn’t happen. Disabled brother in law had a room on the first floor and his parents on the third. Now I would love it know what Holiday Inn would of done had there been an emergency or a fire and the disabled brother in law couldn’t leave the room on his own and his parents/ caretakers were two floors above. Will not be staying here again.
Stayed 3 nights in Sep 2021

2/5 Poor

Traveled with family
Disliked: Property conditions & facilities
We took three rooms for three nights. We had hot water on one day only. The air conditioning was not working in one of the rooms. The toilet in one room had to be flushed three times to remove the waste. We had six towels for four guests for three nights. When I requested additional towels they had two more towels. Lousy hotel. No more Holiday Inns.
Stayed 3 nights in Sep 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The first room we got had no power on one half of the room. The second room was only slightly better. It took over 20 minutes of running the shower to get luke warm water when i asked the front desk why they said its an old building, the water heater is on the roof and to just turn the water on and wait. The headboards were peeling. The entertainment stand was broken. The first rooms window was cracked. The fire alarm pull was pulled down in the hall near our room, no alarms went off. The pool was cloudy. When we got off of the elevator to the lobby there was almost always either trash or a towel on the floor. There were no breakfast options included except for coffee. I have pictures to provide too.
Stayed 3 nights in Aug 2021

3/5 Okay

Traveled with family
Needs updating
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Aug 2021