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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Guest reviews

4.6 out of 5 Wonderful
192 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pet Friendly
Air Conditioning
Spa
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPrudential Tower1 min walk
Popular LocationHynes Convention Center3 min walk
Popular LocationCopley Place6 min walk
AirportBoston, MA (BOS-Logan Intl.)16 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    Room amenities

    • 410 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Mandarin, Double Room

    Room amenities

    • 530 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsMandarin, Double Room
  • Mandarin, Room, 1 King Bed

    Room amenities

    • 530 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsMandarin, Room, 1 King Bed
  • Double Room (Mandarin Back Bay)

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room (Mandarin Back Bay)
  • Mandarin Back Bay King

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsMandarin Back Bay King
  • Premier Suite, 1 King Bed

    Room amenities

    • 1040 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

    Room amenities

    • 410 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible (Roll-In Shower)
  • Mandarin Back Bay, Room, 2 Double Beds, Accessible

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsMandarin Back Bay, Room, 2 Double Beds, Accessible
  • Mandarin, Room, 1 King Bed, Accessible

    Room amenities

    • 527 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsMandarin, Room, 1 King Bed, Accessible
  • Premier Suite, 1 King Bed, Accessible (Roll-In Shower)

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed, Accessible (Roll-In Shower)
  • Junior Suite, 1 King Bed

    Room amenities

    • 581 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Premier Suite, 1 King Bed, Corner

    Room amenities

    • 1080 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed, Corner
  • Penthouse, 1 King Bed (Penthouse Suite)

    Room amenities

    • 1700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPenthouse, 1 King Bed (Penthouse Suite)
  • Presidential Suite, 1 King Bed

    Room amenities

    • 2600 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed

About this area

Boston

Located in Back Bay neighborhood, Mandarin Oriental Boston is connected to a shopping center. Prudential Tower and Copley Square are notable landmarks, and some of the area's popular attractions include New England Aquarium and Franklin Park Zoo. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.

Visit our Boston travel guide
Map
Popular Location

What's nearby

  • Prudential Tower - 1 min walk
  • Hynes Convention Center - 3 min walk
  • Copley Place - 6 min walk
  • Copley Square - 7 min walk
  • Northeastern University - 19 min walk

Getting around

  • Copley Station - 5 min walk
  • Boston-Back Bay Station - 9 min walk
  • Logan Intl. Airport (BOS) - 16 min drive

Restaurants

  • Abe and Louie's - 1 min walk
  • Atlantic Fish Company - 1 min walk
  • L'Espalier - 2 min walk
  • The Pour House - 3 min walk
  • McGreevy's Boston - 3 min walk
Questions about this property?Find answers

About this property

Mandarin Oriental Boston

5-star luxury hotel connected to a shopping center in Back Bay
Along with a full-service spa, this smoke-free hotel has a health club and a sauna. Additionally, WiFi in public areas, valet parking, and coffee/tea in a common area are onsite. All 148 rooms boast deep soaking tubs and offer WiFi and sitting areas. 24-hour room service and wired Internet are standard, as are LCD TVs with cable channels.
Mandarin Oriental Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

  • Mandarin Oriental Boston is listed in the 2012 Condé Nast Traveler Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Valet parking: USD 65 per night
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 35 per person
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space (10000 square feet)

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 26 2020 to August 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Boston Boston
Mandarin Oriental Boston Hotel Boston

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Boston and receive a full refund?
Yes, Mandarin Oriental Boston offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Boston cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, cats and dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at this property?
Valet parking is available for USD 65 per night.
What time is check-in at Mandarin Oriental Boston?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Where is this property located?
Located in Back Bay, this luxury hotel is steps from Prudential Tower and Newbury Street. Hynes Convention Center and Boston Marathon Finish Line are also within 5 minutes. Copley Station is only a 5-minute walk and Prudential Station is 7 minutes.

Guest reviews

Overall score and ratings for Mandarin Oriental Boston

4.6
Wonderful
192 reviews
5 - Excellent
143
4 - Good
33
3 - Okay
8
2 - Mediocre
7
1 - Poor
1
4.8
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.7
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!

We loved staying here! The room was excellent, it was close to everything, amd the staff were very attentive!

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Excellent customer service. Bed was very comfortable and hotel is very quiet. We visited the spa and had a fabulous massage and facial

    Stayed 1 night in Jan 2020
    3.0 out of 5 Okay
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    May be our last visit

    Great location but too much $$$$ for this property. Spa was very good with trained professionals. Saunas, hot tub nice to have in hotel. Rooms are small with nothing special for soaps, creams. Bar food was marginal at best. Drinks were well made. Breakfast staff was just ok but again, nothing special.

    Stayed 1 night in Dec 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service, property conditions & facilities

    I was expecting the hotel to be as impressive as the rest of the Mandarin Orienta hotels that we have stayed in before and it wasn’t at all. Our room wasn’t serviced a couple of days. It really wasn’t the service that we expected from this wonderful chain of hotels. We still had a wonderful time and the concierge was very helpful.

    Stayed 2 nights in Dec 2019