Mandarin Oriental Boston

Photo gallery for Mandarin Oriental Boston

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Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe
Premier Double Room, City View | Frette Italian sheets, premium bedding, minibar, in-room safe
Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, minibar, in-room safe
Deluxe Room, 1 King Bed, Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Mandarin Oriental Boston

Mandarin Oriental Boston

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
776 Boylston St, Boston, MA, 02199

Explore the area

  • Popular LocationBoston University14 min walk
  • Popular LocationFenway Park16 min walk
  • Popular LocationBoston Common9 min drive
  • AirportBoston, MA (BOS-Logan Intl.)16 min drive

Choose dates to view prices

About this area

Boston

Located in Back Bay neighborhood, Mandarin Oriental Boston is connected to a shopping center. Fenway Park and The Freedom Trail are notable landmarks, and travelers looking to shop may want to visit Faneuil Hall Marketplace and Harvard Square. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Prudential Tower - 1 min walk
  • Boston Marathon Finish Line - 4 min walk
  • Boston University - 14 min walk
  • Fenway Park - 16 min walk
  • Boston Common - 9 min drive

Getting around

  • Copley Station - 5 min walk
  • Back Bay Station - 9 min walk
  • Logan International Airport (BOS) - 15 min drive

Restaurants

  • Typhoon Asian Bistro - 2 min walk
  • Dirty Water Dough Co. - 2 min walk
  • Sólás Irish Pub - 2 min walk
  • Eataly - 2 min walk
  • Tapeo Restaurant and Tapas Bar - 2 min walk

About this property

Mandarin Oriental Boston

5-star luxury hotel connected to a shopping center in Back Bay
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Other amenities include a bar/lounge, a sauna, and WiFi in public areas.
Mandarin Oriental Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 150 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 35 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (10000 square feet)
  • Meeting room

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Boston Boston
Mandarin Oriental Boston Hotel Boston

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 164 out of 220 reviews
5 - Excellent 75%
Rating 4 - Good. 37 out of 220 reviews
4 - Good 17%
Rating 3 - Okay. 9 out of 220 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 220 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 220 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The property is clean, modern, and in a great location. Rooms are spacious and up to date. Staff is beyond friendly, helpful, and pleasant. Would recommend without hesitation.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with impeccable service
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly & helpful staff from sidewalk to check in to check out
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in May 2022