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Mandarin Oriental Boston

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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Mandarin Oriental Boston

Mandarin Oriental Boston

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
776 Boylston St, Boston, MA, 02199

Explore the area

  • Popular LocationBoston Marathon Finish Line3 min walk
  • Popular LocationCopley Square7 min walk
  • Popular LocationFenway Park16 min walk
  • AirportBoston, MA (BOS-Logan Intl.)15 min drive

Choose dates to view prices

About this area

Boston

Located in Back Bay neighborhood, Mandarin Oriental Boston is connected to a shopping center. Fenway Park and The Freedom Trail are notable landmarks, and some of the area's popular attractions include Museum of Science and New England Aquarium. Consider Brighton Music Hall for a night out, and don't miss USS Constitution Museum, a top local attraction. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Prudential Tower - 1 min walk
  • Boston Marathon Finish Line - 3 min walk
  • Copley Place - 6 min walk
  • Copley Square - 7 min walk
  • Fenway Park - 16 min walk

Getting around

  • Copley Station - 5 min walk
  • Boston-Back Bay Station - 9 min walk
  • Logan International Airport (BOS) - 15 min drive

Restaurants

  • L'Espalier — 2 min walk
  • Tapeo Restaurant and Tapas Bar — 2 min walk
  • La Voile — 2 min walk
  • Select Oyster Bar — 3 min walk
  • The Pour House — 3 min walk

About this property

Mandarin Oriental Boston

5-star luxury hotel connected to a shopping center in Back Bay
Along with a full-service spa, this smoke-free hotel has a health club and a bar/lounge. Other amenities include a sauna, WiFi in public areas, and valet parking. All 148 rooms boast deep soaking tubs and offer WiFi and sitting areas. 24-hour room service and wired Internet are standard, as are LCD TVs with cable channels.
Mandarin Oriental Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 35 per person
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Conference space (10000 square feet)
  • Meeting room

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Boston Boston
Mandarin Oriental Boston Hotel Boston

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 149 out of 199 reviews
5 - Excellent 75%
Rating 4 - Good. 33 out of 199 reviews
4 - Good 17%
Rating 3 - Okay. 8 out of 199 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 199 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 199 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated in a perfect location ! Love access to the Prudential Center and mall. Also love being so close to Newbury St.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a glorified Marriot. Not worth the money.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived, Tim the bellman was so kind and friendly, welcoming us as if we were old friends! I cannot say enough about Erica who checked me in at the front desk. It is so rare to meet such a kind, professional accounting person. She bent over backwards to make sure I felt as if I was coming home although it was my first time staying at this location and had never met her before. I have stayed at many hotels around the world and my experience at the Mandarin Boston far exceeded my expectations. The service, attention to detail and the exceptional staff made my stay a pleasure and this is now my new go to hotel in Boston. Thanks for making my stay such a pleasant and beautiful experience!!
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend some quality time. Got a 2 hour massage and had dinner right across the street for my birthday. Amazing
Stayed 1 night in Feb 2021