“Brand new facility in excellent condition. They were not prepared to check us in on time, and we had to wait close to 1.5 hours past check-in as the room was not ready. This caused a delay in our travel plans. We did not get any housekeeping services any of the days we were there, despite specifically requesting them on two of the days. Had to seek out staff to get our own towels each day. Despite being told that management would follow up with us following some of our concerns, we never……
“Brand new facility in excellent condition. They were not prepared to check us in on time, and we had to wait close to 1.5 hours past check-in as the room was not ready. This caused a delay in our travel plans. We did not get any housekeeping services any of the days we were there, despite specifically requesting them on two of the days. Had to seek out staff to get our own towels each day. Despite being told that management would follow up with us following some of our concerns, we never……
Nancy