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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

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2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

UNESCO Sustainable Travel Pledge

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

Explore the area

  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPetempich Bay23 min drive
  • Popular LocationMoon Palace Golf Club24 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is next to a golf course and on the beach. El Rey Ruins and San Miguelito are local landmarks, and some of the area's activities can be experienced at Moon Palace Golf Club and El Tinto Golf Course. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park are also worth visiting.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Xoximilco - 12 min drive
  • El Tinto Golf Course - 13 min drive
  • Petempich Bay - 23 min drive
  • Moon Palace Golf Club - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 15 min drive
  • Starbucks - 15 min drive
  • McDonald's - 15 min drive
  • Bugambilias - 16 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5-star luxury property by the ocean
Consider a stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only and take advantage of 18 holes of golf, a casino, and a nightclub. This property is a great place to bask in the sun with a white sand beach, 5 beach bars, and beach massages. Treat yourself to a deep-tissue massage, aromatherapy, or a body scrub at The Royal Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants. Yoga classes are offered at the health club; other things to do include kayaking, scuba diving, and snorkeling. Free in-room WiFi is available to all guests, along with 6 swim-up bars and 2 poolside bars.
You'll also enjoy perks such as:
  • 2 outdoor pools with 6 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • 3 indoor tennis courts, express check-out, and ATM/banking services
  • Wedding services, luggage storage, and concierge services
  • Guest reviews say good things about the dining options and helpful staff
Room features
All 343 rooms feature comforts such as 24-hour room service and jetted bathtubs, in addition to perks like premium bedding and furnished balconies. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 49-inch plasma TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 6 swim-up bars, 5 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Gourmet Marche
  • Zen
  • Hunter Steak House
  • Grazie Italian Trattoria
  • Taj | Indian Cuisine

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • 2 outdoor pools
  • Designer stores
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 72.63 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Mar 1, 2023 start from $490.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, dance classes, yoga classes, and more.

Where is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 9 mi (15 km).

Reviews

7.8

Good

Rating 10 - Excellent. 481 out of 1048 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 234 out of 1048 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 133 out of 1048 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 109 out of 1048 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 91 out of 1048 reviews" "
" "2 - Terrible 9%

8.5/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing I loved every bit of it

8/10 Good

Amber Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is big so there’s always new places to find. They constantly have activities for all ages and great parties at night. Liquor was good compared to other resorts we been to. The adults only section was truly adults only. They overbooked our room and didn’t tell us, but gave us a better room overlooking the pool. Because of the expansiveness of this place, the food situation is a problem. There’s no “reservations” except for 2 restaurants. You have to be at whatever restaurant you want to eat at right at 6pm to hopefully get a table that night- this really interferes with pool/ beach time. Also, What I didn’t understand was there were no reservations, but we would be second in line to a restaurant at 6 and somehow there was a 30 person wait list? Lunch wasn’t as bad, but it was always an extremely long wait for food whether it be at Dorado or a poolside BBQ.

4/10 Poor

Shaneel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I booked the room I had the option to get either a king size or 2 queens. I opted to get 2 queens. When i was checking in they told me i was getting a king and they couldn't fulfill my request. They said the price for the rooms were the same even though I showed them that they weren't. They couldn't provide any compensation nor could they put me into a room with 2 queens quite disappointing. Furthermore, i had told them well in advance that I would be adding an additional person for which they gave me a price for however they couldn't honor it since it was "high season". They had scheduled events for each day but it seemes like during the afternoon none of the events actually happened Falsely portraying information and even tho I had showed them proof is the biggest factor why i wont be coming back. Food on the other hand exceeded expectations which was thier only save and grace

10/10 Excellent

MIKE, los angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing. Has everything you need. I truly recommend this hotel. They provide everything, live music and shows. I would definitely come back here. Only down fall is the beach and the amount of mosquitos. Everything else was amazing!!

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time would like very much to come back soon. Thx you !

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a honeymoon trip to Hideaway at Royalton! Food was phenomenal!! We tried all of the restaurants and didn’t have a single bad meal! The service in the restaurants was always good!! The drinks were good as well but not always consistent. We will return back to Royalton but the Hideaway was too loud for us. It’s a lot of groups partying instead of the relaxing vibe we were looking for! We were Diamond club and found that pool to be very calm and relaxing! The pools were chilly but it was December so I understand that. But we splurged for the swim out but it was freezing cold and we could barely swim in it. All together it was a great vacation!!
Stayed 9 nights in Dec 2022

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay everything was absolutely perfect, the only thing wrong there was seeweed at the beach everywere, they need to clean there beach of this more regularly

8/10 Good

Loida

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The Resort bill's it self as all inclusive, but is not you have pay for any tours, spa, transportation, lobster or steak dinners. In addition, to dined for dinner at any other restaurant, instead of the buffet one, you have stand inline to make reservation for your choice.
Stayed 4 nights in Dec 2022

10/10 Excellent

Sabas Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was Amazing! Bartenders were on top of it and friendly and waiters as well!

10/10 Excellent

Krzysztof

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy and luxurious