皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修

Q: 皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修 允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

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日期

2026年5月

2026年6月

创作者视频 - 由Sasou mpa nwi travel explorer提交

不错

查看这些日期的价格

客房选择

所有客房

2 张床

3 张床及以上

显示 22 种房型中的 22 种

Luxury Junior Suite Ocean View

海洋景观
560 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

海洋景观
3800 平方英尺
可容纳 12 人（按实际入住人数收费）
1 张特大床, 4 张大床和 1 张双人沙发床

Luxury Presidential Two Bedroom Suite Ocean View

海洋景观
1851 平方英尺
1 间卧室
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张大床和 1 张双人沙发床

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

非常棒

海洋景观
1259 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Suite Ocean View with Terrace Jacuzzi

不错

海洋景观
592 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Presidential One Bedroom Suite Ocean View

非常棒

海洋景观
1259 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

1259 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Presidential Two Bedroom Suite Swim Out DC

1851 平方英尺
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张大床和 1 张双人沙发床

Luxury Junior Suite Swim Out

不错

560 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Suite with Terrace Jacuzzi

不错

花园景观
592 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

绝佳

海洋景观
3207 平方英尺
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张大床和 1 张双人沙发床

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

海洋景观
1259 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Junior Suite

不错

花园景观
560 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
2 张大床和 1 张双人沙发床或 1 张特大床和 1 张双人沙发床

Luxury Junior Suite Swim Out Diamond Club

不错

560 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人床

Luxury Presidential One Bedroom Suite Swim Out

不错

1259 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Presidential Two Bedroom Suite Swim Out

1851 平方英尺
1 间卧室
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张大床和 1 张双人沙发床

Luxury Family Suite Ocean View Diamond Club

海洋景观
656 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Junior Suite Ocean View Diamond Club

非常棒

海洋景观
560 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Presidential One Bedroom Suite Diamond Club

花园景观
1259 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

非常棒

海洋景观
592 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Family Suite Ocean View

海洋景观
656 平方英尺
1 间卧室
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

绝佳

海洋景观
1851 平方英尺
2 间卧室
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张大床和 1 张双人沙发床

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街区简介

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修位于莫雷洛斯港，邻近机场而且位于海滩。如果您的日程安排包括外出活动，月宫高尔夫俱乐部和里维埃拉坎昆高尔夫度假村肯定值得一逛，若想欣赏当地自然景观，可以参观女人岛西岸，坎昆角和尼祖克国家公园和索希米尔科。埃尔廷托高尔夫球场和Puerto Morelos Town Square (莫雷洛斯港市镇广场)是另外两个值得推荐的游玩去处。抓住机会体验该地区的刺激水上活动，如帆板运动。访问我们的莫雷洛斯港旅行指南

附近有什么？

莫雷洛斯港礁国家公园
步行 6 分钟 - 0.4 英里
波多黎各莫雷洛斯沙滩
车程 20 分钟 - 11.1 英里
Ojo de Agua Beach (奥霍-德阿瓜海滩)
车程 25 分钟 - 13.3 英里
Puerto Morelos Town Square (莫雷洛斯港市镇广场)
车程 26 分钟 - 13.5 英里
月宫高尔夫俱乐部
车程 14 分钟 - 7.0 英里

周边介绍

坎昆国际机场 (CUN) - 19 分钟车程

餐厅

the cave
步行 19 分钟
Agave Mexican Cuisine
步行 17 分钟
Diamond Club Lounge
步行 16 分钟
The Grill
车程 17 分钟
Grand Central Buffet
车程 16 分钟

住宿简介

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修

埃尔廷托高尔夫球场附近的豪华全包型住宿

免费自助式早餐、娱乐场和水上乐园免费入场服务仅是皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修提供的众多设施/服务的一部分。这个住宿提供紧邻海滩的地理位置、免费海滩小屋和4 间海滩酒吧，是晒太阳的好去处。犒劳一下自己，在店内水疗中心享受体膜护理、按摩或排毒体膜。您可在店内的 9 家餐厅享用早餐、午餐、晚餐、儿童餐和国际美食。健身中心提供瑜珈课程，另有钓鱼、乘船观光和沙滩瑜珈活动。除了夜总会和3 间泳池酒吧外，住客还可以连接免费房内 WiFi。

入住期间，您还可享受以下礼遇：

8 个室外游泳池和儿童游泳池，配备水滑梯、3 间泳池酒吧和日光浴躺椅
免费自助停车
3 个室外网球场、沙滩毛巾和前台保险箱
行李寄存、店内机动船和婚庆服务
在住客点评中，海滨位置和员工服务得到了很高的评价。

客房特色

所有 833 间客房均配有24 小时客房服务和可存放笔记本电脑的保险箱等舒适设施/服务，还有空调和迷你吧（备有免费物品）等礼遇。在住客点评中，该住宿场所干净的客房得到了高度评价。

更多客房便利设施/服务还包括：

儿童看护服务和免费婴儿床
按摩浴缸、大花洒淋浴喷头和免费洗浴用品
49-英寸等离子电视，带收费电视频道
阳台、咖啡机/冲茶器和吊扇

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括自助餐、照单点餐、小吃和精选饮料

24 小时提供客房送餐服务

客房内迷你吧（提供各种酒水）

一个或多个用餐地点对饮料的数量或类型有所限制

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

划皮艇

陆上活动

健身设施

网球

排球

娱乐活动

店内娱乐和活动

店内现场表演

主题派对

奖项与背景

生态认证住宿

此住宿参与了绿色环球认证，该计划可衡量住宿对以下一个或多个方面的影响：环境、社区、文化遗产及当地经济。

住宿服务设施

网络

所有客房提供：免费 Wi-Fi
部分公共区域提供：免费 Wi-Fi

停车设施和交通

店内免费提供自助停车位
店内提供有限自助停车位

餐饮

每日 07:00 至 11:00 提供免费早餐自助餐
1 家咖啡店/咖啡馆
2 间池畔酒吧
3 家酒吧/酒廊
3 间泳池酒吧
4 家海滩酒吧
9 家餐厅
公共区域提供咖啡和茶
情侣/私人用餐
小吃店/熟食店

店内餐厅

Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj
Zen

休闲活动

1 个热水浴缸
12 台老虎机
3 个室外网球场
8 个室外泳池
8 张娱乐场游戏桌
乘船游览
钓鱼
儿童泳池
浮潜
购物
海滩瑜伽
滑水
健身房
免费儿童俱乐部
免费水上乐园
摩托艇运动
皮划艇活动
全套 SPA 服务
桑拿
沙滩排球
水肺潜水
水滑梯
私人摩托艇
台球桌/撞球台
夜总会
游乐场
游乐厅/游戏室
娱乐场
蒸汽房

家居型

8 个室外泳池
儿童泳池
房内保姆服务
客房内婴儿床
免费儿童俱乐部
免费看管儿童活动
免费水上乐园入场
水滑梯
洗衣设施
小吃店/熟食店
游乐场
游乐厅/游戏室

便利设施

24 小时前台服务
发廊
礼品店/报摊
前台提供保险箱
洗衣设施
行李寄存
ATM

住客服务

干洗/洗衣服务
观光和订票协助
婚庆服务
客房清洁（每日）
礼宾服务
求婚/浪漫套餐
通晓多种语言的服务员
行李员/门卫
夜床服务

商务服务

电脑站点
会议室
会议中心
商务中心

室外

池畔躺椅
地处海滨地区
地处沙滩
花园
露台
免费沙滩茅屋
沙滩毛巾
沙滩躺椅
沙滩遮阳伞
烧烤架
野餐区
泳池遮阳伞

全套 SPA 服务

芳香疗法
美甲/修脚
面部护理
排毒体膜
情侣护理室
热石按摩
热水浴缸
瑞典式按摩
桑拿
身体磨砂
深层组织按摩
水疗法
体膜护理
蒸汽房
足底按摩
SPA 护理室

无障碍设施

如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
电梯（门宽 91 厘米）
方便轮椅进出的公共洗手间
方便轮椅进出的礼宾接待处
轮椅可通行（可能有限制）

其他

4 层楼
布杂艺术风格建筑
建于 2014 年
接待大厅
指定吸烟区（违规将罚款）

客房服务设施

卧室

免费婴儿床
遮光窗帘

浴室

按摩浴缸
吹风机（按要求提供）
独立浴缸和淋浴
免费洗护用品
提供毛巾
拖鞋
雨淋式花洒
浴袍

娱乐

49 英寸可收看付费有线频道的等离子电视
MP3 基座

餐饮

24 小时客房送餐服务
咖啡壶/茶具
免费瓶装水
贮满食品的迷你吧（免费）

其他

电话
吊扇
恒温控制空调
可存放笔记本电脑的保险箱
免费市话
书桌
熨斗/熨衣板

政策

入住

开始办理入住：15:00；停止办理入住：00:00

提供无接触办理入住服务

住客需年满 18 岁

退房

12:00 之前退房

提供无接触办理退房服务

特别入住说明

前台工作人员将在住客到店时接待

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。

不提供折叠床/加床。

住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

环境卫生服务费：每晚 MXN 79.20

这里已包括住宿向我们列出的全部收费项目。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。

入住时可能需要出示政府核发的身份证件（带照片）和信用卡或缴付现金押金，以便于支付其他杂项的费用

特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。

此住宿接待方接受以信用卡及现金付款

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

住宿登记号005-007-005839/2025

其他注意事项

此酒店不允许携带宠物，包括服务类动物。

住宿的其他常用名称：

Royalton Cancun

Royalton Riviera

Royalton Riviera Cancun All Inclusive Puerto Morelos

Royalton Riviera Hotel

Royalton Riviera Hotel Cancun

Royalton Riviera Cancun Resort All Inclusive Puerto Morelos

Royalton Riviera Cancun Puerto Morelos

Royalton Riviera Cancun Inclu

Royalton Riviera Cancun Resort Spa All Inclusive

常见问题

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修有游泳池吗？

是的，此住宿设有8 个室外游泳池和儿童游泳池。

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修住宿费用是多少？

截至 2026 年 4 月 21 日，我们找到的皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修 2 位成人 1 晚最低价是 $307（含税费），入住日期是 2026 年 5 月 4 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修办理入住？

开始办理入住：15:00；停止办理入住：00:00。

何时可在皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修办理退房？

退房时间为 12:00。

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修提供全包式服务吗？

是的，这是全包式住宿。活动包括：划皮艇、网球、排球等等。

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修的地址在哪里？

这家莫雷洛斯港住宿依傍着海滩，距离埃尔廷托高尔夫球场 10.3 公里，并距离Puerto Morelos Town Square (莫雷洛斯港市镇广场) 20.4 公里。

关于皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修的点评

7.8

还可以

8.4

清洁度

8.0

服务设施

8.0

员工和服务

8.4

住宿条件和设施

10/10 超赞

Marcos，Talbott

与配偶出行

2026 年 4 月 20 日

满意：清洁度、员工和服务、住宿条件和设施

Overall we had a great experience. Who made it memorable was Yael Coba. She was wonderful and took care of every need we had plus more. We will remember her forever. Even though we are rating it a 5, we did not like the mini bar. I had to call and chat several times just so they would bring us a beer. For an all inclusive, you should stock with beer even after you have requested it. The last two out of three days no beer was stocked in the mini bar

2026 年 4 月入住 6 晚

8/10 还可以

Karen

与家人及幼儿出行

2026 年 4 月 20 日

满意：清洁度、服务设施、住宿条件和设施

The property was great and food was good. However some of the staff was a bit rude and not attentive.

2026 年 4 月入住 4 晚

8/10 还可以

Pravin

与家人出行

2026 年 4 月 19 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great food, nice and clean resort. Not alot of activities but great for a relaxing trip. The room service took a very long time to deliver the food. Almost an hour and 30 for room service.

2026 年 4 月入住 3 晚

10/10 超赞

Garth，Mission Viejo

与家人及幼儿出行

2026 年 4 月 19 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Rooms are nice and food is good. The kids pool area is great. Good place for families. The beach was not good but obviously they can’t control the seaweed and how rough it was. The beach seating was nice but we spent almost all our time at the kids splash pad area. The dinner reservations are a nightmare. This is the one real issue I have. Arrived on a Saturday and couldn’t get a dinner reservation at one of the restaurants until 9:30pm on Thursday on their app. That is ridiculous. I managed to get reservations but only because I booked through Expedia and they have Expedia members onsite working for you. I did have to call twice to get my daughter’s bed made up the first day. The bellhop called when we checked in around 5pm to have the pullout bed made up. We went to dinner enjoyed the shows and at 10pm when we got back to our room it wasn’t done. I would go back especially at the price point I paid.

2026 年 4 月入住 7 晚

10/10 超赞

Susan

与家人及幼儿出行

2026 年 4 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had an amazing stay! The hotel itself was great, and the staff truly made the experience even better—everyone was friendly, attentive, and welcoming. The entertainment team was fantastic and kept the energy up the entire time. The unlimited towel service was hands down a highlight—absolutely top-notch. The bathrooms throughout the resort were very well maintained and consistently clean, which we really appreciated. The only downside was the limited food options available by the outside pool. Aside from that, everything exceeded our expectations. We would definitely come back

2026 年 4 月入住 5 晚

10/10 超赞

J Steven

与家人及幼儿出行

2026 年 4 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Buffet has a wide range of cuisine types and foods to offer...something for everyone.

2026 年 4 月入住 4 晚

2/10 糟糕

Aundrea，Norcross

与家人出行

2026 年 4 月 16 日

满意：住宿条件和设施

不满意：清洁度、员工和服务、服务设施

They oversold the hotel they put me in the back of the hotel where I couldn’t see anything but bushes the staff was rude. I could never get a dinner reservation at any of the restaurants. Everything was already reserved the concierge no one could help us. It was not worth my money. Would I advise anyone to stay here. No, I would not.

2026 年 4 月入住 1 晚

2/10 糟糕

gagandeep

与家人及幼儿出行

2026 年 4 月 15 日

满意：住宿条件和设施，清洁度

This was my fifth stay at Royalton Riviera Cancun, and unfortunately my worst experience. Despite having many restaurants, we couldn’t get seating at any of them and ended up eating at the buffet every day. Staff at the front desk were not helpful in resolving this. We were also rushed into booking an excursion poolside without proper explanation of the cancellation policy. When we tried to cancel the next day, we were still charged, which felt very misleading. Very disappointing, especially as a repeat guest. I will not be returning.

2026 年 4 月入住 7 晚

10/10 超赞

Stephanie

与家人及幼儿出行

2026 年 4 月 13 日

The rooms are clean and the staff are great. We had a swim out pool and it was well maintained. The property is in a desolate area and has a private beach.

2026 年 4 月入住 6 晚

4/10 很差

Jennifer

与家人及幼儿出行

2026 年 4 月 12 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

The smell of sewage is horrible. The food is not very good. There are constant long lines for buffet, food trucks, coffee shop etc. They need more staff. The staff work so hard and are very friendly.

2026 年 4 月入住 5 晚

10/10 超赞

Ashley

与配偶出行

2026 年 4 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Property was beautiful! À la cart restaurants were ok as well as the buffet. Stayed in the swim out room, would definitely recommend.

2026 年 4 月入住 7 晚

4/10 很差

AMARJOT KAUR

团体旅客

2026 年 4 月 8 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The property did not meet cleanliness expectations. The food quality was disappointing, and room cleaning was inconsistent and inadequate.

2026 年 4 月入住 5 晚

4/10 很差

Jose Luis

与家人及幼儿出行

2026 年 4 月 7 日

不满意：服务设施，员工和服务

We returned to the Royalton after 10 years and boy was absolutely everything different. Our experience was the complete opposite of the first time we were there. The food was lacking, the service was terrible and they double charged my sister for spa services that she never used. They were refused to remove the double charges and told us that the spa was independent from the hotel, which makes absolutely no sense. We had to leave as we were catching our flight and they refuse to give us the checkout ticket until we paid even though we didn’t utilize those services. Every time we would ask a question they would send us a guest services who was not helpful at all. Honestly, it was a horrible experience and it was 24 of us celebrating my parents 50th anniversary. We are very disappointed. Never coming back.

2026 年 4 月入住 6 晚

8/10 还可以

Kimberly

与家人及幼儿出行

2026 年 4 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We just got back yesterday and spent four nights at the hotel. This was our first time. other reviews that I had read talked about an odor and there was a little bit of that I think because it’s so humid the drawers in the rooms have a musty smell, and I did smell what people have talked about as sewage odor a couple times, mostly when I was walking down the stairwell, but in general, there wasn’t any major issues with that. The staff were wonderful and very attentive and there was no high pressure to get us to do anything we didn’t want to do. We were happy about the buffet. It was very big with a lot of options. We went to two restaurants. The Indian restaurant was excellent. We also went to the steakhouse and my son is the only steak lover, but he enjoyed it a lot. They did a great job with entertainment throughout the day and evening. One benefit of booking through Expedia that I was not expecting was your own Expedia concierge person they took care of our reservations for us which I think would’ve been difficult. I heard people talking about how hard it was for them to make reservations, but we had no problem at all thanks to our Expedia concierge. The other benefit was that the pool chairs were actually marked and reserved for Expedia guests. This is a huge bonus, otherwise you have to get downstairs before 7:30 or all the prime spots are taken already. There were plenty of options to eat by the pools outside as well. Overall, we did have a very nice time.

2026 年 4 月入住 4 晚

8/10 还可以

RANDALL

与家人及幼儿出行, 团体旅客

2026 年 4 月 6 日

满意：服务设施，员工和服务

Very nice resort, large with lots to do. Big downfall would be there are no pool chairs available unless you are up before 5:30am

2026 年 4 月入住 4 晚

8/10 还可以

Melissa

2026 年 4 月 5 日

满意：清洁度、员工和服务、住宿条件和设施

The hotel and rooms are clean. The food lacked taste and a bit of quality.

2026 年 3 月入住 4 晚

4/10 很差

Brian

与配偶出行, 团体旅客

2026 年 4 月 4 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

My wife and I were at this resort March 29 - April 2nd and we will never be back. You’ll be asked to join a meeting for timeshare as soon as you get there; turn it down. It’s a waste of time. The rooms; we had the walk out room into a pool and they are just rooms. You can’t use the beach right now because of the seaweed. The workers there are not friendly they will give you a fake smile and unless you have a 10 or 20 in front of you, good luck getting served. I’ve never seen anything like it. Food is not good at all other than the outside pizza making restaurant which is delicious. Casino is rigged. I know people will laugh and go try it themselves. I promise you will lose every time. Drinks are so watered down. I could have 50 chocolate monkeys and it not affect me at all. I watched how much alcohol was put into a drink and it was not even a shot worth. They do try to get your money in any way possible I went to the little store in the resort and I wanted licorice and a Milky Way just two simple things and they wanted $21 for that insane. They do have a nightclub, but other than that, there’s nothing to do at night. The shows they put on they OK but if you’ve seen one at another resort, you’ve seen them all. We’ve stayed at many resorts and I could promise you you can find much nicer and more affordable than this place.

2026 年 3 月入住 4 晚

8/10 还可以

David Michael

团体旅客

2026 年 4 月 4 日

Breakfast at the restaurant was good, not the buffet though. Overall clean and friendly staff!

2026 年 3 月入住 4 晚

8/10 还可以

PRISCILLA

与家人及幼儿出行

2026 年 4 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Property grounds were well maintained. Room had to be changed due to the first room swim out pool was not clean. Room had a lot of mosquitoes every night which was a problem. I think this is due to cleaning staff leaving doors and outdoor sliders open while they cleaned. Staff - Andy at Expedia Conceirge was great in helping us navigate that and any questions we had. Jorge and Leydi at the pool area for drinks were amazing their service was great. Food was ok - best restaurants was Italian and Japanese.

2026 年 3 月入住 6 晚

8/10 还可以

Candice

2026 年 4 月 4 日

满意：清洁度、服务设施、住宿条件和设施

Lots of options for break/lunch/dinner. Restaurants were fantastic! Italian/TexMex/Agavei my favs. That is the only highlight, to be honest. Beach is not swimable. Didn't get to visit the breakfast buffets as I prefer my room in the AM, but room service was absolutely horrible.The personal (the one the speaks good english) very impatient, to the point of rude and dismissive. I upgraded to Diamond, and wasn't worth it at all. No additional benefit desipite what i paid for. $$$ Didnt get the "butler service", or any benefits aside from pool access. Room smelled of mold. I really wanted to love this resort, but just was NOT worth the money. Rm 9223 03/31-04/03.

2026 年 3 月入住 3 晚

6/10 一般

Emily

与家人及幼儿出行

2026 年 4 月 2 日

满意：住宿条件和设施，清洁度

Overall we felt like our stay was very medium. Upon arrival, someone who introduced himself as from Expedia came to tell us he would help us with anything we needed during our stay, took our phone number, and then never contacted us until the day before we left. We did have someone from Royalton immediately come up to help us, too, but they were trying to sell us a club membership and to join them for a breakfast where we’d learn more about joining the club. Once we said no to the breakfast, the staff member stopped responding to any messages. We booked an ocean view family suite, and upon getting checked in, the staff was quietly back and forth between the check in desks, and told us they were “doing something special” for us. They moved us to the diamond area, which we thought was very kind to do without request, but when we got there, we had a view looking at the back of a building and in order to see the ocean, we had to go out on the balcony and stand in one of the ends and look over. When we told the front desk we had paid for an ocean view, they told us we can technically see the ocean so it is an ocean view. They also said they were overbooked so they couldn’t accommodate what we originally booked. The pools were great. Our kids enjoyed the obstacle course in the water and the slides. The food was pretty good. We especially enjoyed Zen, our server was great with food allergies!

2026 年 3 月入住 4 晚

6/10 一般

Jennifer

2026 年 4 月 2 日

满意：服务设施，清洁度

不满意：员工和服务

Almost impossible to get reservations if not a prime or diamond member. The wait staff for the most part were extremely slow and rude. Beach was loaded with piles of seaweed . Annoying how many people kept trying to get you to book for the spa or take a membership tour. Even when in full conversation having fun they would walk right up and interrupt. Although I did break and booked with one and very happy I did. Beautiful spa, great massage and hydrotherapy . Went twice! Then thankfully an Expedia member checked in on my trip and got us dinner reservations finally and met with us and turned our trip around!!!! Thank you Victor!!!! Coco bongo was amazing! Such a great time. And booked through the Royalton and personally escorted to the door . Literally walked us in. Felt very safe.

2026 年 3 月入住 5 晚

8/10 还可以

Ashley Elizabeth Ann

与家人及幼儿出行

2026 年 3 月 31 日

满意：住宿条件和设施，清洁度

The food was amazing at the restaurants, buffet and food trucks. There could have easily been one, if not 2, more coffee/ice cream shops. And more bathrooms around the pool area and main floor bar.

2026 年 3 月入住 7 晚

10/10 超赞

Jeremy

2026 年 3 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had a great stay for spring break. Rooms were clean and updated. Spa was great like usual. All waiters and bar tenders were very friendly and helpful.

2026 年 3 月入住 5 晚

10/10 超赞

Scarlett

2026 年 3 月 28 日

2026 年 3 月入住 5 晚

皇家顿里维埃拉坎昆，傲途格精选全包式度假村及赌场 - 全新装修

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