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Catalonia Grand Costa Mujeres All Suites & Spa

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Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Catalonia Grand Costa Mujeres All Suites & Spa

Catalonia Grand Costa Mujeres All Suites & Spa

4.0 star property

4.1/5 Very Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
Map
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach5 min drive
  • Popular LocationPunta Sam Ferry Terminal10 min drive
  • Popular LocationPlaya Mujeres Golf Club10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

About this area

Costa Mujeres

Located in Costa Mujeres, Catalonia Grand Costa Mujeres All Suites & Spa is on a private beach. Playa Mujeres Golf Club and Punta Sam Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Miguel Hidalgo and Mercado 23. Traveling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Beto Avila Baseball Stadium.

What's nearby

  • Mujeres Beach - 5 min drive
  • Punta Sam Ferry Terminal - 10 min drive
  • Playa Mujeres Golf Club - 10 min drive
  • Norte Beach - 96 min drive
  • Cocal Beach - 96 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

About this property

Catalonia Grand Costa Mujeres All Suites & Spa

4-star all-inclusive property
2 swim-up bars, 2 beach bars, and a poolside bar are just a few of the amenities provided at Catalonia Grand Costa Mujeres All Suites & Spa. This property is a great place to bask in the sun with a private beach, sun loungers, and beach towels. Indulge in a massage at Alegria Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Asian cuisine and more. In addition to a terrace and designer stores on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Tour/ticket assistance, ATM/banking services, and an elevator
  • A 24-hour front desk, a gift shop, and concierge services
  • Guest reviews give good marks for the beach locale and helpful staff
Room features
All 496 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Furnished balconies or patios, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars, 7 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gran Caribe
  • Ayami
  • BO: Barcelona Origens
  • Grill
  • BLoved

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Designer stores
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: MXN 29 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Catalonia Grand Costa Mujeres All Suites & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Catalonia Grand Costa Mujeres All Suites & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Catalonia Grand Costa Mujeres All Suites & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Catalonia Grand Costa Mujeres All Suites & Spa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Catalonia Grand Costa Mujeres All Suites & Spa?

Check-out is at noon.

Are there all-inclusive benefits at Catalonia Grand Costa Mujeres All Suites & Spa?

Yes, the property is all-inclusive.

Where is Catalonia Grand Costa Mujeres All Suites & Spa located?

Nestled on the beach, this Costa Mujeres property is 1.1 mi (1.8 km) from Mujeres Beach and 2.4 mi (3.9 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free at Catalonia Grand Costa Mujeres All Suites & Spa and receive a full refund?

Yes, Catalonia Grand Costa Mujeres All Suites & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Catalonia Grand Costa Mujeres All Suites & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 480 out of 970 reviews
5 - Excellent 49%
Rating 4 - Good. 257 out of 970 reviews
4 - Good 26%
Rating 3 - Okay. 105 out of 970 reviews
3 - Okay 11%
Rating 2 - Poor. 58 out of 970 reviews
2 - Poor 6%
Rating 1 - Terrible. 70 out of 970 reviews
1 - Terrible 7%

4.5/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

1/5 Terrible

Fahad
Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude, the place was worn out and unsafe to sleep in
Stayed 3 nights in Sep 2022

5/5 Excellent

TRACY-ANN, Hinesville
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I have been, they can go easy on trying get everyone to upgrade to exclusive members(they are very pushy with this and it’s annoying) but when I tell you I had a blast I will return and definitely recommend this resort.
Stayed 5 nights in Sep 2022

3/5 Okay

Angel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are very nice. There was two areas I struggled with - food and beds. The food was terrible other than the Japanese restaurant. I go to Mexico frequently so I expect the food to be different but I struggled to find food that was enjoyable for the entire week. The beds are uncomfortable, I woke up with sore hips and ribs. I even slept on the couch one night to have a better sleep which I did. Reservations for restaurants is necessary through the app, just disappointing that the first couple days all reservations are filled two days out so had to eat at the buffet.
Stayed 7 nights in Sep 2022

1/5 Terrible

Junsuk
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food I ate in a restaurant gave me food poison and diarrhea. Facility is so dirty and not cleaned often. Room service is always late and never stock missing items. Room service call never picks up on time. Except buffet, all other restaurants need reservations and they are always delayed. Terrible.
Stayed 4 nights in Sep 2022

5/5 Excellent

Francisco
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to go on vacation and have a great time!
Stayed 3 nights in Sep 2022

4/5 Good

Levonne
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the check in and wait staffs.My issue I had was with the porter and the cleaning staff. It took almost 2 hrs for our luggage to arrive to our room and the cleaning staff did not replenish everything thing to the room even after I had to request facecloths twice.
Stayed 4 nights in Sep 2022

4/5 Good

Tanisha
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and infrastructure is very modern and beautiful. The reservation process to make dinner reservations was intense. I was there for 4 nights and wasn’t able to make dinner reservations. The buffet food was ok. The bathrooms could’ve been cleaner. Overall beautiful and fun.
Stayed 4 nights in Aug 2022

5/5 Excellent

Kariny
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love this Resort, it was very family friendly!
Stayed 6 nights in Aug 2022

1/5 Terrible

Brittany
Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst staff ever. Front desk doesn’t do any accommodations at all. I called them to ask for a cab, and they said they couldn’t do that for me. They told me I needed to walk to the lobby to ask for a cab from the bellmen. I have 3 little kids and our room was allllll the way across the property. Why couldn’t they help me? It took me 40 minutes just to drag all 3 of my kids to the front desk and back to ask for a cab for later. Also, we had to call SEVEN times to get new towels and water bottles. We are a family of 5 and you can’t drink sink water. We had a lot of water to consume and they stock you with 3 bottles at a time. Also- we unfolded the sofa bed and there were dorito crumbs and a BOOGER on the sheets. The maid didn’t even clean it upon arrival. So gross. So, once again, we called the front desk to ask for new, clean sheets, and they never brought them. We laid my daughters blanket down for her to sleep on so that she wouldn’t have to sleep on just the mattress. Every time we called for room service (we only did 2x because it took 2.5 hours each time — not worth it), or called for towels, waters, soap, ANYTHING, we had to call at least 4 times before anything was brought to us. What’sapp was not more helpful either. So rude, so unhelpful. Worst staff I’ve ever encountered. In my life. Stay at the Royal Solaris instead- they know how to treat their guests. This place is horrible!
Stayed 5 nights in Aug 2022

5/5 Excellent

Alexander
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a prefect experience good food clean resort the people very friendly, would go back any time
Stayed 4 nights in Aug 2022