Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
4.0 star property
3.8/5 Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
On private beach
Pool
Free WiFi
Breakfast included
All inclusive
Air conditioning
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Hand sanitizer provided
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028
Explore the area
Popular LocationPlaya Tortugas34 min drive
Popular LocationLangosta Beach36 min drive
Popular LocationTortuga Beach39 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive
Choose dates to view prices
About this area
Costa Mujeres
Located in Costa Mujeres, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is on a private beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Traveling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Fernando Toro Valenzuela Stadium.
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Upscale property on the beach, with 4 outdoor swimming pools
Spend the day on Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort's private white sand beach or relax by one of the property's 4 outdoor swimming pools.
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers 648 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
A private beach and a health club are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages spoken
English, French, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 7:00 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Coffee/tea in common area(s)
Restaurants on site
So Cal Gourmet Emporium
East Sushi & Teppanyaki
Sunset Strip Steakhouse
La Cocina Mexican Cuisine
Gusto Italian Trattoria
Things to do
4 outdoor pools
Aerobics classes
Children's pool
Designer stores
Fitness center
Pilates classes
Spa services
Yoga classes
Family friendly
4 outdoor pools
Children's games
Children's pool
Free children's club
Grocery/convenience store
Snack bar/deli
Conveniences
Elevator
Gift shop/newsstand
Grocery/convenience store
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center
Outdoors
Beach umbrellas
Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace
Spa
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Pool access available from 7:00 AM to 8:00 PM
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Property is also known as
Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive
Frequently asked questions
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.
As of Jul 5, 2022, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort on Jul 8, 2022 start from $496.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort doesn't offer parking.
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Yes, the property is all-inclusive.
Nestled on the beach, this Costa Mujeres property is 2.4 mi (3.8 km) from Mujeres Beach and 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).
Overall score and ratings
3.8
Good
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It was a family vacay. We felt welcomed the moment we arrived. Staff was kind, very courteous and helpful. Property overall vas beautiful. Decor in room and around property was very nice. Only negative about room was a smell that I didn't like. Got used to it after a while. Food in restaurants overall was good and service very good.
There was a variety of entertainment which was nice. Would definitely stay again!
This property was very beautiful! However, there are some things that could be improved. The WiFi situation was terrible. The WiFi only worked in the hotel lobby and places near that. The WiFi never worked in our room & he received so many emails from our cell phone carrier about the usage of so much data. Please rectify this situation
Beautiful resort. The staff was very friendly and accommodating, and our suite was amazing. One thing to consider is this resort is a solid 45-50 minutes from the airport and downtown Cancun. We booked a trip to Tulum, and the hotels location added and extra ~2 hours of travel time round trip, than what the excursion stated.
We loved the lazy river. We hated waiting to eat dinner, we had to wait to eat because they did not take reservations and if they did only star class members were able to which was extra money to be that status. They charge $45 per person, per night. Outrageous