Carmel Plaza Tours

Hotel is obviously pretty old. Things like having to put your shoulder into the door to get it unstuck, sliding doors very rough to open and close. They have very nice brick pavers for all their driveways, but in one place (which we had no choice but to use) they were buckled so badly that I was glad we took our truck instead of our car. It's hard to give a bad review because the hotel is in such a beautiful place.

Hofsas House has been around a long time. It is comfortable, convenient and friendly staff. Updating would be hard but little things like shampoo (versus hair and body wash) plus updated towels and updated Kitchenette could make a difference. Fireplace was great! We will come back.

The property grounds are beautiful and well maintained. Lots to do. Great hiking trails around. The main building "the lodge" where reception, restaurant and spa are is very nice, contemporary and well maintained. The issue is the rooms. We got a "vineyard oak studio with outside tub". The rooms are VERY dark and cavernous despite the sliding door window. The view is also mainly completely blocked by oak trees. Based on the layout of the property I don't think there is actual vineyard views, most are oak trees, which is great except it makes the rooms very dark. Don't expect to get the views from the marketing pictures, maybe there's just a couple like that. The rooms themselves are VERY tired. Think 2000's stripe brown carpet (questionable). A random sofa floating in the room. A tiny little "art" frame that goes with nothing on a huge wall...Can't possibly have been decorated by an interieur decorator worth that name. Outside chairs/cushions are destroyed. For those prices, the room feel more like a $199/night hotel at best. A renovation is WAY overdue to command those prices. We saw a different room in another part of property, which was the same. The rest of the property is lovely though.