SpringHill Suites by Marriott Charlotte Uptown

Photo gallery for SpringHill Suites by Marriott Charlotte Uptown

Featured Image
In-room safe, desk, laptop workspace, iron/ironing board
32-inch Smart TV with satellite channels, Netflix
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of SpringHill Suites by Marriott Charlotte Uptown

SpringHill Suites by Marriott Charlotte Uptown

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
311 East 5th Street, Charlotte, NC, 28202

Explore the area

  • Popular LocationSpectrum Center2 min walk
  • Popular LocationEpiCentre7 min walk
  • Popular LocationBank of America Stadium19 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, SpringHill Suites by Marriott Charlotte Uptown is in the city center and near a metro station. NASCAR Hall of Fame and Bechtler Museum of Modern Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Truist Field.

What's nearby

  • Spectrum Center - 2 min walk
  • Blumenthal Performing Arts Center - 5 min walk
  • Bank of America Corporate Center - 6 min walk
  • EpiCentre - 7 min walk
  • Bank of America Stadium - 19 min walk

Restaurants

  • Uptown Bar — 1 min walk
  • Fitzgerald's Irish Pub — 3 min walk
  • Queen City Q — 3 min walk
  • Rooster's Wood Fired Kitchen II — 4 min walk
  • Not Just Coffee — 4 min walk

Getting around

  • Charlotte Station - 3 min drive
  • 7th St Station - 4 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

About this property

SpringHill Suites by Marriott Charlotte Uptown

Charlotte hotel in Charlotte Center City, walk to Spectrum Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. All 195 rooms provide free WiFi and free wired Internet, Smart TVs with satellite channels, and conveniences like sitting areas and refrigerators. Other amenities available to guests include Netflix, microwaves, and coffee makers.
SpringHill Suites by Marriott Charlotte Uptown offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center
  • Conference space (4092 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable/satellite channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites by Marriott Charlotte Uptown Hotel
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites by Marriott Charlotte Uptown Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 651 out of 948 reviews
5 - Excellent 69%
Rating 4 - Good. 195 out of 948 reviews
4 - Good 21%
Rating 3 - Okay. 52 out of 948 reviews
3 - Okay 5%
Rating 2 - Poor. 28 out of 948 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 948 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was pretty clean overall. Found a pubic hair on my toilet seat when I first arrived
Stayed 2 nights in Nov 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities
The staff was great. The room was okay. The hotel is located next to the light rail system. We were lucky enough to get a room on the corner where the crossing is. So all through the night we could here the crossing bells going off. Then breakfast was disappointing. After spending 400 dollars I didn't expect powered eggs and turkey sausage. Then it was time to pick up are car. We used valet and when the car came out there was damage to the front quarter panel. Lets see has this goes.
Stayed 1 night in Nov 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real issue is there was a Charlotte Hornets game at the arena across the street during our stay. Trying to get back to the hotel that night was a nightmare due to the traffic around the location, and the parking garage was used for event parking.
Stayed 4 nights in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so pretty, and it was so close to everything in the center of Charlotte. If it wasn't close enough to walk, the light rail station is right behind the hotel. I only heard the train one time during my stay, even though my window faced the train station, and it was during daylight hours. The soundproofing on the rooms was great, but I'm also a city girl so if you are used to country quiet you might not think the same thing. The staff were so friendly to everyone, and it was a really welcoming stay.
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2021