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Overview of Sonesta ES Suites Charlotte Arrowood

Photo gallery

Front of Property
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationYork Road Community Park5 min drive
    Popular LocationUnited States Citizenship and Immigration Services office8 min drive
    Popular LocationUptown/Business District11 min drive
    AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)14 min drive

Choose dates to view prices

  • Suite, 2 Bedrooms

    4/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 6
    • 2 King Beds
    More detailsSuite, 2 Bedrooms
  • Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 2 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 775 sq ft
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More detailsSuite, 2 Bedrooms
  • Studio Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed

About this area

Charlotte

Located in Charlotte, Sonesta ES Suites Charlotte Arrowood is in the business district and near a train station. SouthPark Mall and EpiCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Discovery Place. Don't miss out on a visit to Carowinds Theme Park.
Visit our Charlotte travel guide
Popular Location

What's nearby

  • York Road Community Park - 5 min drive
  • United States Citizenship and Immigration Services office - 8 min drive
  • Quail Hollow Club - 8 min drive
  • Uptown/Business District - 11 min drive
  • Carowinds Theme Park - 13 min drive

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 13 min drive
  • AirportCharlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • Ruby Tuesday — 9 min walk
  • Taqueria Mexico — 3 min drive
  • Chick-fil-A — 3 min drive
  • La'Wan's — 3 min drive
  • Sonny's BBQ — 4 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

3-star Charlotte hotel in Arrowood with free parking
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 119 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and coffee makers are standard, as are LCD TVs with cable channels.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with laptop-compatible safes and coffee/tea makers. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 39-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 26 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at Sonesta ES Suites Charlotte Arrowood and receive a full refund?
Yes, Sonesta ES Suites Charlotte Arrowood offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta ES Suites Charlotte Arrowood cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sonesta ES Suites Charlotte Arrowood?
As of Dec 2, 2020, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Charlotte Arrowood on Dec 24, 2020 start from $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sonesta ES Suites Charlotte Arrowood have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is Sonesta ES Suites Charlotte Arrowood pet-friendly?
Yes, this hotel allows pets (limit 2 per room). There's a fee of USD 75.00 per pet, per stay.
How much is parking at Sonesta ES Suites Charlotte Arrowood?
Self parking is free at this property.
What time is check-in at Sonesta ES Suites Charlotte Arrowood?
Check-in is from 3 PM - 2:00 AM.
What time is check-out at Sonesta ES Suites Charlotte Arrowood?
Check-out is at noon.
Where is Sonesta ES Suites Charlotte Arrowood located?
Located in Arrowood, this hotel is within 6 mi (10 km) of United States Citizenship and Immigration Services office, Quail Hollow Club, and Carowinds Theme Park. Charlotte Premium Outlets and NASCAR Hall of Fame are also within 9 mi (15 km).
4.1
Very Good
5 - Excellent
449
4 - Good
310
3 - Okay
117
2 - Poor
63
1 - Terrible
52

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Sad face IconDisliked: Cleanliness, property conditions & facilities
Property was Dirty, Motel 6 quality Hilton pricing
Stayed 7 nights in Oct 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
What makes this property pull people back in is honestly the staff. The staff is super nice and very personable. I really liked the 2 woman who helped me, BUT THIS HOTEL NEEDS HELP. It really isn't properly cleaned and it needs an update.
Stayed 4 nights in Oct 2020

3/5 Okay

Business traveler, Traveled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
Due to COVID-19, the room no cleaning service during our stay.
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

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