Sonesta ES Suites Charlotte Arrowood

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Sonesta ES Suites Charlotte Arrowood

Sonesta ES Suites Charlotte Arrowood

3.0 star property

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
7925 Forest Pine Drive, Charlotte, NC, 28273

Explore the area

  • Popular LocationUptown/Business District5 min drive
  • Popular LocationUnited States Citizenship and Immigration Services office5 min drive
  • Popular LocationYork Road Community Park5 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)14 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Sonesta ES Suites Charlotte Arrowood is in the business district and near a train station. Fillmore Charlotte and NASCAR Hall of Fame are cultural highlights, and travelers looking to shop may want to visit Charlotte Premium Outlets and SouthPark Mall. Don't miss out on a visit to Carowinds Theme Park.

What's nearby

  • Uptown/Business District - 5 min drive
  • United States Citizenship and Immigration Services office - 5 min drive
  • York Road Community Park - 5 min drive
  • Renaissance Park - 8 min drive
  • Sharon Golf Course - 8 min drive

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 14 min drive

Restaurants

  • Ruby Tuesday — 9 min walk
  • Taqueria Mexico — 3 min drive
  • Chick-fil-A — 3 min drive
  • La'Wan's — 3 min drive
  • Sonny's BBQ — 4 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

3-star Charlotte hotel in Arrowood with free parking
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 119 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and coffee makers are standard, as are LCD TVs with cable channels.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with laptop-compatible safes and coffee/tea makers. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 39-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
2 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 410 out of 983 reviews
5 - Excellent 42%
Rating 4 - Good. 281 out of 983 reviews
4 - Good 29%
Rating 3 - Okay. 118 out of 983 reviews
3 - Okay 12%
Rating 2 - Poor. 90 out of 983 reviews
2 - Poor 9%
Rating 1 - Terrible. 84 out of 983 reviews
1 - Terrible 9%

3.8/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My reservation that was made mid year was not available on Christmas Eve, even after I confirmed months prior and the week of. The Hotel is filthy. But, the staff is outstanding there is a ton of potential to get better.
Stayed 1 night in Dec 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Check in was good until I got in my room soon as I stepped foot in front desk calling saying I got a complaint. Was missing amenities. Stuff falling off shower . Soiled Rag and pillow case still in room . Hair everywhere. Had to move rooms
Stayed 2 nights in Dec 2021

4/5 Good

Business traveler
Love that I could cook a simple meal of my choice here cuz there is a stove and cutlery provided.
Stayed 1 night in Dec 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing likeable about the property anymore. It has gone way down hill from what it use to be just 4 years ago.
Stayed 3 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021