Hyatt Regency Chicago

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Featured Image
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
View from Room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Regency Chicago

Hyatt Regency Chicago

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
151 East Wacker Dr, Chicago, IL, 60601

Explore the area

  • Popular LocationChicago Riverwalk1 min walk
  • Popular LocationGrant Park7 min walk
  • Popular LocationMillennium Park10 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)41 min drive

Choose dates to view prices

About this area

Chicago

Located on the riverwalk, Hyatt Regency Chicago is in The Loop, a walkable area in Chicago with good shopping. Chicago Theatre and Field Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Chicago Riverwalk and Michigan Avenue Bridge. Navy Pier and John G. Shedd Aquarium are not to be missed. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Chicago Riverwalk - 1 min walk
  • Grant Park - 7 min walk
  • Michigan Avenue Bridge - 7 min walk
  • Chicago Theatre - 8 min walk
  • Millennium Park - 10 min walk

Getting around

  • Millennium Station - 7 min walk
  • State Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • Stetsons Modern Steak — 1 min walk
  • American Craft Kitchen — 1 min walk
  • Bockwinkel's — 2 min walk
  • The Palm Chicago — 3 min walk
  • Sweetwater — 4 min walk

About this property

Hyatt Regency Chicago

Eco-friendly Chicago hotel in The Loop, near Chicago Riverwalk
4 restaurants, 2 bars/lounges, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafés, a snack bar/deli, and self parking. All 2019 rooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include iPod docks, room service, and coffee makers.
Hyatt Regency Chicago offers 2019 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 53 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 100 ft (USD 53 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15.00-24.50 for adults and USD 10.00-15.00 for children
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese

Business services

  • Business center
  • Conference space (228000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 24.50 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Covered self parking fee: USD 53 per day
  • Nearby parking fee: USD 53 per day (100 ft away)
  • Refrigerator fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Hyatt
Chicago Hyatt Regency
Chicago Regency
Chicago Regency Hyatt
Hyatt Chicago
Hyatt Chicago Regency
Hyatt Regency Chicago
Hyatt Regency Hotel Chicago
Regency Chicago
Regency Hyatt Chicago
Hyatt Regency Chicago Hotel Chicago
Hyatt Regency Chicago Hotel
Hyatt Regency Hotel
Hyatt Regency Chicago Hotel
Hyatt Regency Chicago Chicago
Hyatt Regency Chicago Hotel Chicago

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1848 out of 3154 reviews
5 - Excellent 59%
Rating 4 - Good. 806 out of 3154 reviews
4 - Good 26%
Rating 3 - Okay. 280 out of 3154 reviews
3 - Okay 9%
Rating 2 - Poor. 136 out of 3154 reviews
2 - Poor 4%
Rating 1 - Terrible. 84 out of 3154 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hotel I’ve ever stayed at as I’ve always liked staying at the Hyatt place when booking for stays or other Hyatt hotels. However, this one is the worst of all hotels I’ve ever been to with my family. The service was absolutely terrible since arrival and front desk staff was very rude and Unfunctional, they couldn’t find our booking and had thought it was cancelled but then after a while found it but had said it was referred back when none occurred upon arrival and was booked with double charge with points. They also have no amenities like said to have on the booking and was a very heavily smoking area. It was also very noisy and had absolute no hotel feel. Additionally, the hotel parking was very difficult to find and had took more than needed of time to find it due to bad services for pointing directions and it’s hidden garage door when getting into the hotel parking. Overall I definitely don’t recommend staying here and have never had a more worser experience staying at a hotel as ratings are very surprising for this hotel to say the least and don’t recommend.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The area was super safe and close to everything.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and gorgeous views of a gorgeous city!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, right in the loop area. No issues, would probably stay again.
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Sep 2021