“The place was clean, and the staff was friendly. The breakfast was good. What upset me was the hold they put on my credit card when checking in was almost as much as the room cost me for one night. Ridiculous!”
“I booked a suite with Expedia but upon attempting to check in, I was informed that the hotel was overbooked due to oilfield employees, so not only did they not have the suite I reserved, but they didn't have ANY rooms available. This left me trying to find a room late into the evening while I had $200 tied up in the room I had already reserved.”