Ratings based on 133 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveler from OK
Very overpriced
Posted Sep 18, 2016We were passing through NM and, as other reviewers have mentioned, there are very few hotels within hours of this area. Considering this had an indoor pool for the kids and we were only staying one night, I didn't think it would be too bad. It wasn't the worst hotel I've ever stayed at overall, but it was the worst one I have ever stayed at and paid so much. First, the entire building is outdated and the breakfast area is the smallest I have ever seen. Then when we actually got to our room, it smelled musty and the bathroom was dirty(like, "stuff" on the toilet dirty). The beds were tolerable. The pool area was rundown but clean enough. The breakfast was pretty much the bare minimum they could serve and call it a breakfast: biscuits, gravy, a few muffins, two different kids of cereal, boiled eggs in the refrigerator, bread for toast. Usually for a cheap overnight stay, this wouldn't bother me at all. Overall, I would probably avoid this area altogether unless you're getting a great deal on the hotel. It seems the businesses(including restaurants) have figured out that they can charge a premium for subpar services since they are one of the bigger towns in an area that is frequented by travelers.
by A verified traveler from Jemez Springs, NM
Pleasant motel
Posted Aug 27, 2016
Pros: The friendly reception and the cheerful manager.
Location: The drive out to Clayton Lake State Park is scenic.
The motel is situated near the railroad tracks, and long night trains come through Clayton, but every motel in Clayton is in a similar situation. The breakfast offerings are good, and the staff is exceptionally friendly and helpful.
by A verified traveler from Fort Worth, Texas
Great stop on drive to Colorado/Texas
Posted Aug 14, 2016
Pros: Comfortable, clean and service was great.
Location: 3 model dinosaurs across the main road there; Capulin Volcano National Monument about 45 minutes away- really great for kids into volcanoes/rocks, etc
We stayed here with our 3 young children and were very happy. This will definitely be a regular stopping point on our way to/from Texas & Colorado. Beds are comfortable, cribs were provided for our twins, and the room was spacious. There is even fun little model dinosaurs across the street for the little ones to enjoy. Breakfast was good and overall service was great. We had a lot of questions/requests (cribs, breakfast time, what time the local market was open until, etc) and the lady at the front desk was so helpful! This is off the main road and we had a front room but did not hear any noise, possibly due to the A/C but I'm usually a light sleeper and it was fine. Definitely will stay here again.
by A verified traveler
Posted Aug 10, 2016
Noisy room, foot stomping above us. HAd to call hotel staff, did not resolve. Bad breakfast and coffee.
by A verified traveler
Posted Aug 7, 2016
Room was clean & comfortable. Price was a little high.
by A verified traveler from Texas
Posted Jul 29, 2016
The electricity went out and i feel i deserve a refund on at least one of the rooms. Thank you
by A verified traveler
Clean and comfy
Posted Jun 27, 2016This was our second time to stay at this location. Very nice staff, clean rooms, decent breakfast
by A verified traveler from Texas
Convenient to highway
Posted Jun 25, 2016
Pros: Friendly staff
Location: Right on highway
Nice no frill hotel for us as we passes through on our way to Colorado.
by A verified traveler from New Mexico
When you're in the middle of nowhere....
Posted Jun 21, 2016
Pros: Meh. Nothing.
Cons: A friendly person at the counter. The owners were very solemn and unwelcoming.
Location: This is a town that travelers might need to stay in while trekking from Texas, Kansas, Colorado, etc. Not a destination.
My main gripe about this 2-star hotel is they are charging a 3-star price. Why? Because when you're in the middle of nowhere and have very little choice, they gotcha. My husband commented that everything, from the towels and room amenities to the breakfast bar, was just barely enough to be able to boast "we serve breakfast" or "we put microscopic soaps and towels in your bathroom." In comparison to the Drury Inn that we stayed at during this same road trip - there was NO comparison between the two, although the room rates were almost equal. Either the Drury is very, very good at what they do (by spending some money on their lobby, rooms, furniture, towels, in-shower soap dispensers, omelette bar and grand breakfast) or these people are taking advantage of the traveling public. Yes, I feel very taken advantage of. Loved the little dusty binky stuck under the air conditioning unit that no cleaning person found or disposed of. And finally, they required me to complete a hand written check-in card with my personal information. What is this? The 1980's? All that information is on my Expedia electronic reservation. The only thing they might need is my car, and some hotels don't even bother with that anymore. I'm waiting to see if they sell it to marketers. Very austere, could use a facelift for sure. It is obvious to me that they are skimming as much profit as they can from this place, and not putting anything back into the facilities or amenities.
by A verified traveler
Posted Jun 14, 2016
It's an ok hotel. Fine for a stop over on a long drive.