Cleveland Arcade

This was our third stay. The room in itself was clean and cute, as expected. One of our keys didn't work on arrival. The issue was resolved nicely right away. Reason for a reduced rating from our two previous 5 star rating: Entrance needs a lot of attention. Walkway really needs a good power washing, heavily stained. Windows also need a good cleaning. Though I don't know where someone would go to smoke, I feel an entrance isn't the place. There is a hall rental that shares the entrance. The patrons renting the hall Friday and Saturday evening (individual events) took their party out into the parking lot. The Saturday evening patrons set off fireworks in the parking lot.

If I could give a higher mark for the staff, I would. Awesome personalities, professional, and knowledgeable!