喜达尔福尔斯学院广场购物中心附近酒店

“This hotel is great. Very roomy. Comfy bed. We walked to the cute downtown area for dinner.”

“good ”

“It was dirty, run down, leaking, smelly, sticky, and broken. Absolutely the worst place I have ever stayed. The bathroom was gross, the faucet leaked, and there was NO hot water. We asked at the front desk for help after 30 minutes of trying to get hot water only to be told the boiler is broken. The floor in our room was sticky and damp. The room smelled like pee. There was a wall of windows that looked into the hallway but no way to open a window for fresh air. There were 2 electric outlets……

“Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately……

“Rooms are very clean, staff is always helpful, Deliscia at the bar is ALWAYS a pleasure to see, she is a wonderful person with a great personality. I stay at this Holiday Inn every time I am in Cedar Falls. The only complaint I have is that this hotel should offer FREE breakfast especially considering the room rates, I have stayed at other hotels around the country that were just as nice that offer complimentary breakfast with your stay and they were better breakfasts than what you charge for at……

“Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful.”

“Im not a fan of pet friendly hotels and there was a barking dog at check in with a very stressed owner yelling at it. The staff was very professional and hotel was quite clean so I gave it a good review as I had a great stay.”

“Top notch hospitality and customer service! We came back to our room on the 3rd floor and saw the bathroom floor flooded from a leak in the ceiling during a terrible rainstorm . Went to the front desk where the GM continued to apologize and explain they know they need a new roof and that is taking place next week! The hotel was completely booked due to State Trap Shooting taking place but the GM did all he could to make things right and was able to moved us to different rooms to accommodate our……

“excellent service front desk really friendly the only thing my ac wasn’t working but I didn’t use it. and the room phone wasn’t working either everything else excellent exciting to go back”

“yes”

“Room was clean, breakfast was ok. The pool was down the whole week we were there. Manager said it was only going to be down for a couple days. Wound up be the entire week. Would have been better to just say it would be down for the week, instead of everyday saying tomorrow it would be open.”

“The check-in clerk wasn't friendly. He didn't greet us. In fact, he barely spoke to me while checking us in. He just asked for my name and phone number, took my cc info, and handed me the keys. He didn't tells where to find the elevators, or provide any information about the property. Our room was clean enough. However they tried to give my brother a room that hadn't been cleaned since the last occupant. In the morning, their breakfast wasn't adequately stocked. We came downstairs……

“I didn’t like the fact that the room is only cleaned once a week, especially cleaning the bathroom and dumping the trash.”

“Great customer service”

“The hotel and Brew Brothers restaurant on site was wonderful. We would have stayed a 2nd night if they hadn't been sold out. Front desk staff were very friendly. Hotel is close to Lost Island as well.”

“Very clean room,good breakfast, staff was nice but they shouldn't be smoking and vaping right outside the front door, very unprofessional. Also, there were either 3 teenagers or very young 20s males across the hall that probably slammed their door 50 to 75 times in 2 hours. We didn't wanna complain because we didn't know what they might do. They didn't look like the best character. It was okay for one night , but probably would find a different option next time. I will say the shower had the……

“.”

“Nice quantity room... breakfast was alright, the pool was small.. but people were very nice and kind.”