Commonwealth Stadium Tours

Like something out of the 1960s. Front desk staff very slow. Longest checkin I have ever experienced. No help at all getting a reservation for the restaurant - had to call myself. The property is very tired and needs a major renovation. Beds are too hard and linens threadbare. no usb ports in rooms and very hard to find a plug to use a laptop. No desk chair which should be universal these days. At least the air system was quiet.

Really really poor customer service. And the food we ordered was undercooked. We would expect much better from the Fairmont.

Very Respectful and friendly staff.