搜索克兰福德的公寓

“Very bad experience. We paid fully 2 rooms in hotels.com. The hotel said received 1 room only and collect our credit card. Then, we complaint to hotels.com. They stll ask us get back payment record. What is the liers for this hotel? I asked for two weeks and nothing is refund until now. I never meet the worst hotel as it.”

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“I would give zero stars if I could. Do NOT stay at Hotel Henri NY. I was overcharged by more than $1,000, and after months of trying to get this corrected, I still have not received a refund. I have contacted them repeatedly, and the lack of accountability is shocking. Management has completely refused to communicate with me—no callbacks, no real responses, nothing. It’s been months of being ignored over a very serious billing issue. This isn’t just bad customer service—it feels outright……

“地理位置绝佳，出行方便，下次还会入住。”

“one of the worst elevators(took 15min for the elevator to come up and kept on having fire alarm issues which kept the elevators go directed to the lobby over and over again) and they charged me 3 times for a deposit which they still have not returned back to me.”

“早機到。詢問能否提早入住時其中一位前台態度很差。 酒店那幾天有大型會議。非常擁擠。乘電梯要等10分鐘。 寄了快遞請酒店代收。包裹不知所終。員工也一直推卸責任。直到我退房那一天才找到但對我來說已經太晚了。”