“The room was clean which it should be in a new building. The bed was very comfortable. The towels, shampoo, soap were great. The pool was cold even though I was told it was heated. When I arrived to check in, the young woman that came from the back looked and acted like I was disturbing her. No greeting. She just came out and looked at me. I told her I had a reservation and gave my name. Her response was "I need an ID". I checked in right before 3 pm on Saturday. I didn't see a name tag but……
“The hotel itself looked nice in the lobby area. I never got to use the pool because of course it was down when we went. One of the main reasons we went. The room is ok, it was very hot in there. The bathroom was gross and needs a lot of help. I felt gross standing barefoot in the shower. I wish I could get some money back because of the experience but it is what it is.”