1/5 - Terrible
Dangerous part of miami. Be careful

The room was underwhelming and small. No place to put a suitcase and there is always hair on the floor. The nearby amenities definitely made up for the small room because we didn’t stay there much but to sleep.
Reviewed on Jan 20, 2026

Why do you have different beds in the Miami location vs other locations I've been to (Los Angeles, Boston)? The mattresses in those locations were thicker, more supportive and still soft somehow. Your check-in process is simple and easy. I've been going to Citizen M hotels for the last few years ...
Reviewed on Jan 21, 2026

Quick check in, clean room, great staff
Reviewed on Jan 16, 2026

Staff was great. Everything was very clean. Would book again for sure!!!
Reviewed on Jan 20, 2026

The room was overall very nice. A few things to note is that it is an apartment building so some people live there or rent out their apartments. There should be some more towel racks or hooks in the bathroom to hang your towels. There was only one rack for a room that could sleep 4 people. A shower ...
Reviewed on Jan 20, 2026

Yes I’m having a great stay, it’s clean and one of the staff carried my suitcase up the steps for me
Reviewed on Jan 15, 2026

Explore the waterfront in Miami Beach with a trip to Port of Miami. Amble around this vibrant area's beautiful beaches and enjoy its top-notch restaurants.

Catch an event at Hard Rock Stadium during your trip to Miami Gardens. Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.

Miami’s famous strip is not only a gathering point for partiers but well worth the visit for lovers of 1920s art deco architecture.

You can browse for souvenirs when you visit Dolphin Mall, a favorite shopping spot in Miami. Amble around this vibrant area's picturesque gardens or attend a sporting event.

After visiting Fontainebleau, make a plan to see the other sights and activities in Miami Beach. Check out the shops and lively bars in this vibrant area.

You can browse for souvenirs with a trip to Bayside Marketplace, a popular shopping spot in Miami. Wander the beautiful beaches and seaside in this vibrant area.






Dangerous part of miami. Be careful
Overall it was a decent stay. Only tips I have would be to make sure to bring slippers to avoid the dirty floors, find parking early , be prepared to walk to the front office for any towels / washcloths and don’t expect any free breakfast options.
Mall was small, but ok. Nothing special about any stores. Large group of panhandlers walking around asking for money. One man came up to me and told me he just got out of jail and followed me around for 10 minutes asking me for cash.
REALLY BAD CUSTOMER SERVICE AT FRONT DESK, DIRTY ROOM
I didn't see much. Just went to party and back to hotel. A few interesting people we encountered at gas stations and such. Didn't feel safe at night.
Great stay there will come back again.