鹿特丹贫民购物区附近酒店

“Het was eenvoudig maar uitstekend en zeer aardige receptionist”

“The stylishly designed room, along with a cozy rooftop terrace facing the Art Depot museum, made for a wonderful stay. The breakfast was also delicious—one of the most delightful surprises of this trip to Rotterdam.”

“CitizenM has always been my top choices when I travel to European cities all the way from Hong Kong. My footprints over the CitizenMs in Amsterdam, Paris and London.”

“無可挑剔”

“Very good location- close to restaurants, shops, train and metro stations and tram stops. Room is spacious and clean. Staff are very helpful. ”

“雖然離中央車站要走大概10分鐘，但沿路平坦，拉著行李都 很OK，採自助方式入住，但也有專人協助，一樓有許多可休憩的空間，飯店可免費寄放行李，鄰近超市，值得推薦”

“Very modern design, hotel is part of complex having parking, flats, entertainment, activities...amazing location, great view ”

“這是一家只有18個房間的小酒店，附近的環境很寧靜，讓人很放鬆，很舒服，在酒店轉角後排有一些很不錯的餐廳，我們在那些餐廳度過愉快的夜晚。 在餐廳的附近有間很大的超市，我們在那裏補充了一些食物和生活必需品，很方便。 酒店離地鐵也近，我們散步過去不到10分鐘的距離，交通很便利。 酒店裝潢很簡單，很優雅，我很喜歡這樣的格調。房間很寬敞，浴室也很大，有一個很棒的浴缸。房間很乾淨，地毯沒有髒污。我們很滿意這樣的環境。 服務也很好，員工很友善，很親切，代讓人愉快的笑容協助我們，晚上需要額外的棉被，很快就送到房間來。 我們真的很喜歡這家酒店，有機會來鹿特丹，我們仍然會選這個酒店度過美好的時光。”

“這次住起來很舒適很不錯”

“靠近車站交通便利，整體品質很優”

“床很舒服，地點也很方便。房間裝修很現代，挑高樓底，落地玻璃窗很好，整體都很好。The bed was very comfortable and the location was convenient. The decoration of the room is very modern, with high ceilings and floor-to-ceiling glass windows. Overall it was very nice.”

“房間衛浴都非常乾淨舒適，櫃檯人員也都很親切～還可以免費寄放行李”

“Supernova is around 20 mins walking distance from Rotterdam Train Station. The room is comfortable, and the staffs are quite friendly. ”

“Very good location and friendly service ”

“10/10 A calm and beautiful hotel. Food was tasty and service was top score. I wish the breakfast/coffee would be available earlier but when i requested early breakfast they left me a little something in the room that. Would love to stay here again. Absolutely recomend ”

“Perfectly in the centre and with clean room and good view”

“位置算是方便, 火車站走10分鐘步程就到。但是房間內清潔未能滿意, 房間滿佈灰塵。 可能是平日入住, 週邊環境很安靜。”

“staff is soooo rude. i booked twin beds, but they just gave me a double bed, refused to help me out,said i didnt book twin room. i insisted, they even asked me show my booking.i showed them, they still said no ! untill i asked them show me whats the message that they got from hotel.com, they finally gavet me a twin room with a black face!”

“The breakfast is good,especially fresh made Benedicts egg.Suana room and the bathtube is really relaxing,too.But need to complain the cleaness of the room ,the wooden plate put brochure stick a fries on it,it really groose.the bottles put on the minibar has dust on it make it looks like the room havent been lived for a long time!”

“早餐很好. 唯一可讚的是我們早机到了,準備到酒店安放好旅行箧後等15：00回來辦理登記入住,當時早上九點左右,職員說有房間現在可以登記入住,我們起出望外,十分開心的. 入住兩天沒有特别問題的,在第三天及第四天由於我們大約每天15：30至16：00左右會回酒店稍作休息的習慣,回到房間仍未有執房,便联給客服,就好快安排執房算了.第四天回來同樣時間回來,都是未有執房,再次联络客服說接錯了這是餐廳,故此我的伴侶便到前台找她們理論,當時一位女職員的態度有點兒不認真笑着對我們的投诉,由於我們的英文能力沒太好,我站在一旁看到覺得她有點兒歧視我們.噪得很久,有另一個男職員就幫手说的事今天太多房間要清潔故遲了。 在我的立場看每間酒店應該是安排好足夠的職員做的,不是太多客人入住房間就遲遲都未執好的.難道客人晚上22：00回來看見仍未清潔房間,要客人無奈要接受不清潔的道理嗎？ 這一點酒店應該是值得重事的及改善. 酒店的旅客入住你們管理層應是知道的而是作出安排人手.不是隨便算吧的. 作為一間很有名氣的酒店應該是認真處理每件旅客提出意見。作出改善.對所有的旅客開心的旅程.最後祝酒店每天客似雲來.”