8/10 Very Good! (2,539 reviews)
Overall our experience was not bad. The extra room was very nice. There was a good sized fridge. The room was generally clean, though there was dirt on the window sills. The initial internet setup was difficult and not functioning. However, the front desk enabled us to use the lobby guest Wi-Fi, so we were able to get on the internet. The biggest challenge was that there was no hot water for a shower when I needed it. Even leaving the water running for 10 minutes, there still was no hot water. Nonetheless, we called for help and a maintenance man came right up and explained that we were at the end of the hot water line. After awhile, the water turned hot, so my wife was able to shower fine. One of the rods used for opening and shutting the curtains was broken; the bathroom sink was chipped in many spots - there were lots of pock marks, though the sink was usable and didn't cause any real problems; it was just old and worn. The toilet had a weak flush. At the buffet breakfast, the worker was quite helpful and efficient. The breakfast cereal was a bit stale, but the whole wheat bread was quite good quality. The remote for the screen in extra room didn't work. The music at breakfast and in the meditation room was loud. One of the massage chairs didn't work; the other had only one default option and you didn't know what was coming and you couldn't adjust anything, not even for body size. There were no instructions and it was difficult to figure out.
Reviewed on Oct 23, 2026
