“Hotel was oversold and had no room for us, though we had prepaid and had called the night before to make sure our reservation was as expected. No phone call in advance of arrival. Staff did help us find an alternate hotel, however we will not be staying at this particular hotel again.”
“Hotel was oversold and had no room for us, though we had prepaid and had called the night before to make sure our reservation was as expected. No phone call in advance of arrival. Staff did help us find an alternate hotel, however we will not be staying at this particular hotel again.”
Martha